American Girl Sr. Hair Salon Stylist (Licensed Cosmetologist/ Full-Time/ Benefit

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.

The Team: The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division.

The Opportunity: The Sr. Salon Stylist is located at the AG Retail Chicago location and reports directly to the Sales Manager. This position is responsible for delivering Girl Hair Salon services, as well as the flexibility to adapt to changing business needs.

What Your Impact Will Be:

• Provide girl and doll salon services to customers that ensure a high-level experience at American Girl.
• Perform a broad range of styles and must be able to work with a variety of hair lengths, types, and textures. Must possess excellent communication skills and be able to learn the product and services knowledge necessary to effectively provide services to meet the needs of our guests.
• Answer guest questions, providing general customer assistance, styling Girl's hair according to company standards, resolving customer issues, conducting inventory of salon supplies, stocking area, cleaning, sanitizing, maintaining workspace, and communicating needs to management.
• Training and certification will be provided to perform ear piercing services. Trained associates will follow ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.
• Responsible for supporting day to day activity in our reservations system, inventory, manage guest traffic/appointments, troubleshoot technical or guest related issues, and manage day to day operations of the business.

What We're Looking For:

• Valid Cosmetology license for hair and nails in practicing state.
• Ability and experience to style hair in various hair styles and perform nail services.
• Minimum of 2 years work experience as a hair stylist.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• High energy, experience in a fast-paced service environment with a passion for quality.
• Organizational skills, inventory management, flexibility, and professional relationship skills are required
• Excellent communication (both verbal and written) and organizational skills are essential.
• Well-developed computer skills are essential; must be a skilled user of Microsoft Software (Excel, Outlook, and Word).
• Experience working with children preferred.

Hourly: The base hourly rate for this position is between $19 and $22.80.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.