City of New Berlin Department of Community Development is hiring: Office Assista

Provides excellent customer service through professional, effective, and efficient administrative, reception, and clerical services, recordkeeping, preparation of boards and commissions meeting agendas, meeting minutes, attendance at DCD & Recreation supported board and commission meetings and support activities. Serves the public and the Department of Community Development.

Examples of Essential Duties:

• Serve as the primary receptionist for the department, directing residents to appropriate departments and/or resources, routing calls, checking voicemail and directing the inquiry to the appropriate staff person, sorting and distributing mail, and ordering/stocking general office supplies.
• Provide across the board office support for all DCD divisions under the direction of the Director/Deputy Director of the Department of Community Development.
• Assist with data entry, accepting permits, scanning permit applications, plans and other associated materials into the City’s Content Management System, Permitting Software and/or other computer programs.
• Coordinate with DCD, Recreation & the Clerk’s Staff to create meeting agendas and prepare meeting minutes.
• In absence of Inspectors, schedule various inspections and appointments on behalf of staff.
• Maintain and file department records.
• Help ensure appropriate and orderly flow of department inquiries and communications between staff and the public.
• Research and prepare reports, forms, lists, and manuals as required to satisfy department needs.
• Aid in maintenance department/divisional web page(s) and social media sites and handouts.
• Type correspondences, reports, and documents prepared by the DCD.
• Prepare and distribute mailings as assigned.

Knowledge, Skills And Abilities:

• Proficient in the use of Microsoft Office Products including Word, Excel, Publisher & Power Point.
• Strong knowledge of computer programs and/or the ability to learn programs such as Munis.
• Ability to accurately perform a wide variety of office duties under and meet deadlines.
• Ability to communicate effectively with the public and other City personnel both verbally and in writing in a pleasant and professional manner.
• Ability to serve as confidential administrative support to the Director and other department members.
• Excellent organizational, coordination and tracking skills.
• Ability to self-motivate, multi-task and work independently.
• Understanding of modern office methods, procedures, and equipment.
• Ability to present a positive image of the department and the City.

Minimum Qualifications:

• High school diploma with specific vocational course work in clerical and word processing practices is required.

Preferred Qualifications:

• An Associate’s Degree in Administrative Assistance/Secretarial Science, Business Administration, or a related field.
• A minimum of two years’ experience in a Community Development Department or front office environment for a government agency.

Benefits:

• Sick leave accumulated on a pro-rated basis.
• Wisconsin Retirement System.
• Deferred Compensation (Section 457 Plan).
• Worker's Compensation.
• Direct Deposit.
• Holidays.
• Vacation.
• Flex Time.
• Comp Time.
• EAP (Employee Assistance Program).