Four Seasons Hotels and Resorts is hiring: Housekeeping Supervisor in Kapolei

Join us as a Housekeeping Supervisor at Four Seasons Hotels and Resorts

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About The Role

The Housekeeping Supervisor is part of the Housekeeping Team and reports to the Director of Housekeeping. The Housekeeping Supervisor works with a highly skilled housekeeping team to ensure our guests enjoy a comfortable and relaxing experience while in their rooms.

What You Will Do

• Develop and coach the team, participates and leads training events. Provides on-the job coaching for correcting room deficiencies.
• Assist with creating daily work assignments, and monitors room completion and productivity.
• Inspect completed rooms to ensure that all standards have been met.
• Complete work orders for room and public area repairs, and ensures work is completed.
• Release checkout rooms to be sold.
• Inspect guest corridors, stairwells, elevators and linen closets for cleanliness.
• Complete inventories of linens and all housekeeping supplies, and guest floor housekeeping supplies.
• Assist with responsibilities and duties of room attendant, house person or public area when necessary to cover absences, or high business volumes.

About You

• Two years’ experience as a leader in housekeeping.
• Understands the best practices for leadership and communication, has a positive attitude and works to motivate and inspire others.
• Able to communicate effectively in English, computer proficiency with Opera, HotSOS and REX systems is beneficial. Prefer bilingual in Spanish.
• Able to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision.
• Able to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day.
• Be a team player and willing to jump in to assist with rushed rooms, deliveries, and public area cleanliness during high business volumes

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking

Schedule & Hours

• Full Time (mornings, days, evenings, weekends and holidays)

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.