IT Support Technician Job at Jobs via Dice in Columbus

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following.

Job Title: IT Support Technician

Job Description: We are seeking a hands-on IT Support Technician to provide comprehensive desktop and hardware support within a fast-paced manufacturing facility. This role involves maintaining and troubleshooting a wide range of devices and systems used across production lines and office spaces.

Key Responsibilities:

• Deliver on-site support for desktop computers, peripherals, and hardware throughout the facility
• Install, configure, and maintain workstations and mobile RF devices for both production and office staff
• Provide technical assistance for computers, phones, printers, and industrial printing equipment
• Support and maintain network servers and user accounts
• Perform break/fix troubleshooting for network, server, and end-user devices
• Track and manage hardware inventory and coordinate e-waste disposal
• Offer support for Windows-based systems and ensure uptime of production-critical devices
• Reset wireless access points and assist with basic network diagnostics
• Re-image computers as needed and follow safety protocols for elevated workspaces
• Perform additional duties as assigned

Essential Skills:

• Strong problem-solving abilities
• Capable of working under pressure and making timely decisions
• Effective communication and documentation skills
• Ability to multitask and manage competing priorities
• Comfortable in a dynamic, high-demand environment

Physical Requirements:

• Regular use of computer equipment
• Occasional lifting (up to 50 lbs), crawling, and stooping to install or inspect hardware
• Ability to climb ladders (up to 25 feet) and navigate elevated walkways while carrying equipment
• Must complete ladder safety training

Preferred Skills:

• Desktop support and troubleshooting
• Printer and peripheral maintenance
• Basic networking knowledge (routers, switches)
• Experience with Windows operating systems

Experience Level: Entry-level candidates are welcome. On-the-job training will be provided, with potential for advancement into a lead role.

Pay And Benefits: The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan, Life Insurance, Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Columbus,OH.

Application Deadline: This position is anticipated to close on Oct 13, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.