TEKsystems is hiring: IT Support Technician in Westerville

Note: This job description has been refined for clarity and formatting. All content retained from the original description where applicable.

Job Title

IT Support Technician

Pay

Base pay range: $20.00/hr - $24.00/hr

Overview

We are seeking a hands-on IT Support Technician to provide comprehensive desktop and hardware support within a fast-paced manufacturing facility. This role involves maintaining and troubleshooting a wide range of devices and systems used across production lines and office spaces.

Responsibilities

• Deliver on-site support for desktop computers, peripherals, and hardware throughout the facility
• Install, configure, and maintain workstations and mobile RF devices for both production and office staff
• Provide technical assistance for computers, phones, printers, and industrial printing equipment
• Support and maintain network servers and user accounts
• Perform break/fix troubleshooting for network, server, and end-user devices
• Track and manage hardware inventory and coordinate e-waste disposal
• Offer support for Windows-based systems and ensure uptime of production-critical devices
• Reset wireless access points and assist with basic network diagnostics
• Re-image computers as needed and follow safety protocols for elevated workspaces
• Perform additional duties as assigned

Essential Skills

• Strong problem-solving abilities
• Capable of working under pressure and making timely decisions
• Effective communication and documentation skills
• Ability to multitask and manage competing priorities
• Comfortable in a dynamic, high-demand environment

Physical Requirements

• Regular use of computer equipment
• Occasional lifting up to 50 lbs, crawling, and stooping to install or inspect hardware
• Ability to climb ladders up to 25 feet and navigate elevated walkways while carrying equipment
• Must complete ladder safety training

Preferred Skills

• Desktop support and troubleshooting
• Printer and peripheral maintenance
• Basic networking knowledge (routers, switches)
• Experience with Windows operating systems

Experience Level

Entry-level candidates are welcome. On-the-job training will be provided, with potential for advancement into a lead role.

Workplace Type

This is a fully onsite position in Columbus, OH.

Application Deadline

This position is anticipated to close on Oct 13, 2025.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems

TEKsystems is an equal opportunity employer. We will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. TEKsystems is an Allegis Group company.