HCA Healthcare
Overview
Join to apply for the
Patient Access Team Leader
role at
HCA Healthcare .
Introduction: Do you have the career opportunities as a Patient Access Team Leader you want with your current employer? We have an exciting opportunity to join HCA Florida Kendall Hospital, part of the nation’s leading provider of healthcare services, HCA Healthcare.
Benefits HCA Florida Kendall Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
Note: Eligibility for benefits may vary by location.
Job Summary and Qualifications As a Patient Access Team Lead, you will be responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor or Patient Access Manager. You will also provide assistance to staff level employees as necessary to ensure compliance with department policies and procedures. Assist leadership with staffing, report reconciliation, and QA process.
What you will do in this role
Register all patient types
Excel in all functions performed by patient representatives in all registration areas
Collect/request deposits and copays
Assume on-call responsibilities to ensure adequate staffing and problem-solving
Assist in resolving patient concerns
Assist Manager and/or Supervisor in creating staff schedules and ensures adequate coverage
Promote and demonstrate excellent customer service
Maintain QA statistics (including patient wait times) and report results to Supervisor or Manager
Oversee the daily activities of the registration area to ensure department standards are met
Assist Supervisor and/or Manager in educating registration staff of any changes pertinent to their roles; when appropriate, relieve staff during sick/vacation time
Qualifications
High school diploma or GED preferred
At least one year of related experience required
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Parallon has over 17,000 colleagues and serves close to 1,000 hospitals and 3,000 physician practices.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. We uplift and elevate our purpose to give people a healthier tomorrow.
If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
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Patient Access Team Leader
role at
HCA Healthcare .
Introduction: Do you have the career opportunities as a Patient Access Team Leader you want with your current employer? We have an exciting opportunity to join HCA Florida Kendall Hospital, part of the nation’s leading provider of healthcare services, HCA Healthcare.
Benefits HCA Florida Kendall Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
Note: Eligibility for benefits may vary by location.
Job Summary and Qualifications As a Patient Access Team Lead, you will be responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor or Patient Access Manager. You will also provide assistance to staff level employees as necessary to ensure compliance with department policies and procedures. Assist leadership with staffing, report reconciliation, and QA process.
What you will do in this role
Register all patient types
Excel in all functions performed by patient representatives in all registration areas
Collect/request deposits and copays
Assume on-call responsibilities to ensure adequate staffing and problem-solving
Assist in resolving patient concerns
Assist Manager and/or Supervisor in creating staff schedules and ensures adequate coverage
Promote and demonstrate excellent customer service
Maintain QA statistics (including patient wait times) and report results to Supervisor or Manager
Oversee the daily activities of the registration area to ensure department standards are met
Assist Supervisor and/or Manager in educating registration staff of any changes pertinent to their roles; when appropriate, relieve staff during sick/vacation time
Qualifications
High school diploma or GED preferred
At least one year of related experience required
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Parallon has over 17,000 colleagues and serves close to 1,000 hospitals and 3,000 physician practices.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. We uplift and elevate our purpose to give people a healthier tomorrow.
If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr