Program Manager

The Contractor shall identify a full-time BPA-level Program Manager (PM) to serve as the Government’s main point of contact and to provide overall leadership and guidance for all Contractor personnel assigned to all Task Orders (TO) issued under this BPA. The PM will have the following responsibilities: Serve as the Transition Manager for the contract. Be ultimately responsible for the quality and efficiency of all TOs issued under this BPA, including both technical issues and business processes. Have overall responsibility of the contract activities, including planning, organizing, directing, controlling, staffing, and reporting status, deliverables, and schedules to the Government. Be a full-time corporate employee of the prime and be onsite at the Fairchild Building in downtown Washington, DC, five days per week. Have organizational authority to execute the requirements of all TOs issued under this BPA, assign taskings to Contractor personnel, supervise on-going technical efforts, and manage overall performance of all TOs issued under this BPA. The Proposed BPA Program Manager should possess: A Bachelor’s degree in Computer Science/Engineering, Information Systems, Business, or other relevant discipline or related field. A minimum of 10 years of experience in program management, with seven or more years of relevant experience in an Enterprise IT environment of equal or greater size to USCP. Program Management Professional (PgMP) or Project Management Professional (PMP) certification at the time of Proposal submission. Demonstrated experience in the management and control of complex information technology architectures involving multiple disparate operating systems, databases, networks, communications subsystems, and managed services environments similar in size and scope to this Request for Quotation (RFQ). Experience supervising substantial operations which encompassed user and network systems and integration, and leading organizations with people of various job categories and skills. Experience in a quality assurance environment that includes, at a minimum, knowledge of customer satisfaction tracking, user complaint and monitoring programs, and quality control programs. Excellent written and verbal communication skills, including experience in presenting material to senior Government officials. Proven experience with manpower utilization, training, problem resolution, and employee relations (including teaming partners or sub-Contractors). Proven Government experience/knowledge with various types of audits, such as Financial, and Assessment and Authorization. This is a Contract position at the Mid-Senior level, in the field of Project Management and Information Technology, specifically in the IT Services and IT Consulting industries.

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