Royal Caribbean Group
Senior Manager, Business Intelligence & Analytic Systems
Royal Caribbean Group, Miami, Florida, us, 33222
Senior Manager, Business Intelligence & Analytic Systems
Join Royal Caribbean Group as a Senior Manager, Business Intelligence & Analytic Systems. The Royal Caribbean Group’s Data Analytics and AI Team has an exciting career opportunity for a full-time Senior Manager, Business Intelligence & Analytics Systems reporting to the Director, BI Systems & Solutions. The position is onsite and based in Miramar, Florida. Position Summary The Senior Manager of Business Intelligence (BI) & Analytics Systems will lead a team of BI Engineers in managing, maintaining and supporting all Enterprise BI intelligence systems at RCG. This leader must have the ability to lead multiple projects in a deadline-driven environment while maintaining a high bar for customer success. This individual should have excellent technical/analytical abilities, outstanding business acumen, and strong experience working with business stakeholders, IT product teams and vendors, while providing clear communication with enterprise stakeholders across all levels. Essential Duties And Responsibilities
Leads a team of BI engineers providing administration of all enterprise BI/Analytic systems, to include end user support, system monitoring, optimization, capacity planning, data integration support, user access management, and governance. Develops and maintains BI systems and technology strategy roadmaps, to meet evolving enterprise BI Intelligence needs. Drives BI Center of Excellence standards and best practice across the enterprise, contributing to internal knowledge-sharing forums, training, and enterprise-wide communication of BI systems usage standards, methodologies, policies, architecture, and processes. Partners with business leaders and subject matter experts across the enterprise to identify opportunities where business intelligence can further enhance business decision making, streamline processes and reduce time to insight to meet/exceed business goals. Continuously improves BI eco-system: Researches and recommends emerging BI technologies, related AI/ML advancements, and complementary systems/tools to further improve and evolve the RCG’s BI/Analytic technology footprint. Manages multiple technology /resources vendor relationships including, licensing, software, updates, support, as well as driving features and functionality enhancements for future product releases. Leads the recruitment, onboarding, and development of staff, providing clear direction, mentorship, and training. Manages technology and resource budgets for the Enterprise BI Systems function, as well as assigned capital projects. Qualifications
Masters/Bachelor’s degree in Computer Science, Information Systems/Technology, Business Analytics, or related field; or equivalent work experience. Advanced knowledge of BI systems/analytics platforms (solution development and systems administration) such as Power BI, Power Platform, MS Fabric, SAS, Alteryx and related. 10+ years of progressively responsible experience involving BI/Analytic/Reporting systems management, administration, BI architecture/solutions design, systems support, maintenance, troubleshooting and optimization. 7+ years experience with server environments, hardware/software requirements, IT infrastructure, deployment architectures, and server management, both cloud and on premise. Advanced knowledge of Datawarehouse/Database platforms such as Oracle, MS SQL Server, Databricks, AWS, Azure SQL Datawarehouse etc. 7+ years of people management experience, leading both internal and external resources, including leadership, planning, and coordination of development; support work for large scale projects. Proven ability to create and drive strategic projects, aligning functional area deliverables with a clear line of sight to organizational goals. Royal Caribbean Group is an equal employment opportunity employer and prohibits discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.
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Join Royal Caribbean Group as a Senior Manager, Business Intelligence & Analytic Systems. The Royal Caribbean Group’s Data Analytics and AI Team has an exciting career opportunity for a full-time Senior Manager, Business Intelligence & Analytics Systems reporting to the Director, BI Systems & Solutions. The position is onsite and based in Miramar, Florida. Position Summary The Senior Manager of Business Intelligence (BI) & Analytics Systems will lead a team of BI Engineers in managing, maintaining and supporting all Enterprise BI intelligence systems at RCG. This leader must have the ability to lead multiple projects in a deadline-driven environment while maintaining a high bar for customer success. This individual should have excellent technical/analytical abilities, outstanding business acumen, and strong experience working with business stakeholders, IT product teams and vendors, while providing clear communication with enterprise stakeholders across all levels. Essential Duties And Responsibilities
Leads a team of BI engineers providing administration of all enterprise BI/Analytic systems, to include end user support, system monitoring, optimization, capacity planning, data integration support, user access management, and governance. Develops and maintains BI systems and technology strategy roadmaps, to meet evolving enterprise BI Intelligence needs. Drives BI Center of Excellence standards and best practice across the enterprise, contributing to internal knowledge-sharing forums, training, and enterprise-wide communication of BI systems usage standards, methodologies, policies, architecture, and processes. Partners with business leaders and subject matter experts across the enterprise to identify opportunities where business intelligence can further enhance business decision making, streamline processes and reduce time to insight to meet/exceed business goals. Continuously improves BI eco-system: Researches and recommends emerging BI technologies, related AI/ML advancements, and complementary systems/tools to further improve and evolve the RCG’s BI/Analytic technology footprint. Manages multiple technology /resources vendor relationships including, licensing, software, updates, support, as well as driving features and functionality enhancements for future product releases. Leads the recruitment, onboarding, and development of staff, providing clear direction, mentorship, and training. Manages technology and resource budgets for the Enterprise BI Systems function, as well as assigned capital projects. Qualifications
Masters/Bachelor’s degree in Computer Science, Information Systems/Technology, Business Analytics, or related field; or equivalent work experience. Advanced knowledge of BI systems/analytics platforms (solution development and systems administration) such as Power BI, Power Platform, MS Fabric, SAS, Alteryx and related. 10+ years of progressively responsible experience involving BI/Analytic/Reporting systems management, administration, BI architecture/solutions design, systems support, maintenance, troubleshooting and optimization. 7+ years experience with server environments, hardware/software requirements, IT infrastructure, deployment architectures, and server management, both cloud and on premise. Advanced knowledge of Datawarehouse/Database platforms such as Oracle, MS SQL Server, Databricks, AWS, Azure SQL Datawarehouse etc. 7+ years of people management experience, leading both internal and external resources, including leadership, planning, and coordination of development; support work for large scale projects. Proven ability to create and drive strategic projects, aligning functional area deliverables with a clear line of sight to organizational goals. Royal Caribbean Group is an equal employment opportunity employer and prohibits discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.
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