Sony Music Entertainment
VP, Artist Accounts-The Merch Collective (TMC)
Sony Music Entertainment, Nashville, Tennessee, United States, 37247
VP, Artist Accounts-The Merch Collective (TMC)
About Sony Music Entertainment At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. The Merch Collective is a creative merchandise partner. We represent some of the world’s top artists, telling their stories through compelling creative and quality product. As the
Vice President of Artist Accounts , you will play a pivotal role in guiding our Account Managers (AMs) to success. This position requires a shift toward being an advisor and leader in a professional, results-driven environment. This is a senior role that reports directly to the President. What you’ll do
Leadership : Proactively listen to AMs’ perspectives; cultivate an environment where ideas are heard, valued, and acted on. Educate: Empower your team with knowledge and tools to excel in their roles. Inspire: Motivate AMs to achieve their best potential, fostering a culture of creativity and results-driven excellence. Challenge: Encourage continuous improvement and growth, challenging the status quo for better outcomes. Accountability: Set clear expectations and hold AMs accountable for responsibilities and performance. Proactive Partner: Encourage proactive communication of ideas, strategies, and plans with client partners, colleagues and TMC leadership. Collaborate with AMs on client accounts when necessary. Represent TMC in new business presentations, onboarding and client reviews. R&D: Analyze historical data across channels; understand the customer base and demographics; stay informed of current trends across a multi-demographic landscape. Identify financial goals for each revenue channel and maximize revenue for all clients across all channels. Cross-Functional Collaboration
Ensure consistent communication with art, production, tour, retail and ecommerce department heads to align goals, projects and challenges. Maintain clear, timely information flow with the TMC team relevant to responsibilities. Conduct weekly meetings with all AMs to facilitate idea exchange and insights within the department. Quality Control
Conduct monthly 1-on-1 meetings with AMs. Review the prior month’s pipeline, identifying successes and shortcomings. Scrutinize future pipelines, raise questions and provide insights. Hold AMs accountable for performance through constructive feedback. Quarterly inventory reviews with AMs/SMs to minimize client and company costs. Quarterly reviews with the executive team, focusing on road mapping and goals for ongoing improvement and growth. Who you are
5+ years leading and running a team 10+ years in the music merchandising industry Proven track record of fostering culture, developing team members and setting high standards Dynamic problem solver with expert-level understanding of relevant business practices and track record of resolving client issues Excellent communicator with the ability to prepare and confidently present business plans, strategic insights, and difficult news to internal and external stakeholders Ability to multi-task, delegate responsibilities, and adapt to fast-moving project deadlines Strong experience with Microsoft Office Suite Proven experience handling confidentiality, strong organizational skills, and composure under pressure This role will ideally be located in Nashville, TN. If so, in-office 4 days a week. We are also open to candidates in LA or NYC and will require travel to Nashville regularly Travel readiness as required What we give you
A inclusive, collaborative, global community where you can channel your passion daily A modern office environment designed to foster productivity, creativity, and teamwork An attractive benefits package including medical, dental, vision, life and disability coverage, and 401K with employer matching Voluntary benefits like identity theft protection, mental health resources, fertility coverage, fully paid parental leave, caregiver leave, programs for loved ones with developmental disabilities, and reimbursements for adoption, surrogacy, tuition, and student loans Investment in professional growth and development The space to accelerate progress and create what happens next Winter recess time off Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. Voluntary Self-Identification: For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary and will not affect hiring decisions. Disability status information and related forms may be collected for compliance with OFCCP requirements. This information will be kept confidential and used solely for compliance purposes.
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About Sony Music Entertainment At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. The Merch Collective is a creative merchandise partner. We represent some of the world’s top artists, telling their stories through compelling creative and quality product. As the
Vice President of Artist Accounts , you will play a pivotal role in guiding our Account Managers (AMs) to success. This position requires a shift toward being an advisor and leader in a professional, results-driven environment. This is a senior role that reports directly to the President. What you’ll do
Leadership : Proactively listen to AMs’ perspectives; cultivate an environment where ideas are heard, valued, and acted on. Educate: Empower your team with knowledge and tools to excel in their roles. Inspire: Motivate AMs to achieve their best potential, fostering a culture of creativity and results-driven excellence. Challenge: Encourage continuous improvement and growth, challenging the status quo for better outcomes. Accountability: Set clear expectations and hold AMs accountable for responsibilities and performance. Proactive Partner: Encourage proactive communication of ideas, strategies, and plans with client partners, colleagues and TMC leadership. Collaborate with AMs on client accounts when necessary. Represent TMC in new business presentations, onboarding and client reviews. R&D: Analyze historical data across channels; understand the customer base and demographics; stay informed of current trends across a multi-demographic landscape. Identify financial goals for each revenue channel and maximize revenue for all clients across all channels. Cross-Functional Collaboration
Ensure consistent communication with art, production, tour, retail and ecommerce department heads to align goals, projects and challenges. Maintain clear, timely information flow with the TMC team relevant to responsibilities. Conduct weekly meetings with all AMs to facilitate idea exchange and insights within the department. Quality Control
Conduct monthly 1-on-1 meetings with AMs. Review the prior month’s pipeline, identifying successes and shortcomings. Scrutinize future pipelines, raise questions and provide insights. Hold AMs accountable for performance through constructive feedback. Quarterly inventory reviews with AMs/SMs to minimize client and company costs. Quarterly reviews with the executive team, focusing on road mapping and goals for ongoing improvement and growth. Who you are
5+ years leading and running a team 10+ years in the music merchandising industry Proven track record of fostering culture, developing team members and setting high standards Dynamic problem solver with expert-level understanding of relevant business practices and track record of resolving client issues Excellent communicator with the ability to prepare and confidently present business plans, strategic insights, and difficult news to internal and external stakeholders Ability to multi-task, delegate responsibilities, and adapt to fast-moving project deadlines Strong experience with Microsoft Office Suite Proven experience handling confidentiality, strong organizational skills, and composure under pressure This role will ideally be located in Nashville, TN. If so, in-office 4 days a week. We are also open to candidates in LA or NYC and will require travel to Nashville regularly Travel readiness as required What we give you
A inclusive, collaborative, global community where you can channel your passion daily A modern office environment designed to foster productivity, creativity, and teamwork An attractive benefits package including medical, dental, vision, life and disability coverage, and 401K with employer matching Voluntary benefits like identity theft protection, mental health resources, fertility coverage, fully paid parental leave, caregiver leave, programs for loved ones with developmental disabilities, and reimbursements for adoption, surrogacy, tuition, and student loans Investment in professional growth and development The space to accelerate progress and create what happens next Winter recess time off Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. Voluntary Self-Identification: For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary and will not affect hiring decisions. Disability status information and related forms may be collected for compliance with OFCCP requirements. This information will be kept confidential and used solely for compliance purposes.
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