Scribd, Inc.
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Staff Infrastructure Engineer
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Scribd, Inc. About The Company
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
We believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. About The Team Core Infrastructure designs, operates, and evolves Scribd’s AWS platform. We build the paved roads—infrastructure orchestration, networking, observability, caching, relational databases, and data platforms—so product teams can move fast with confidence. Scribd is seeking an Infrastructure Engineer to join the Core Infrastructure team and build the foundations that take Scribd into the future. Each day offers opportunities to deliver and to learn. We value inclusion and diverse perspectives. We review infrastructure changes in code, define SLOs, and run blameless postmortems; we build paved roads with guardrails for speed and reliability. About The Role You will architect and operate a modern, service‑oriented AWS environment and partner with service owners as we deepen our AWS‑centric model. Your work will improve reliability, performance, and observability for a suite of products used by 250+ million people each month. Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage) Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL‑ and PostgreSQL‑compatible) clusters Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD Run migrations and modernizations (e.g., containerization, service patterns, data platform upgrades) with clear runbooks and rollout plans Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices Improve cost efficiency, performance, and security by design (least‑privilege IAM, secret management, and network boundaries) Participate in an on‑call rotation and lead blameless postmortems that drive lasting fixes Contribute to a paved‑road developer experience: documentation, templates, and office hours Required Skills
7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi‑tier architectures, and application security Data platforms: designing and operating SQL databases (e.g., Amazon Aurora), NoSQL/search (e.g., Elasticsearch/OpenSearch), and key‑value caches (e.g., Redis/ElastiCache) Schema design for high‑throughput applications Database performance tuning and cluster scaling experience Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes) Hands‑on Terraform and Git‑based workflows, including tests for infrastructure changes Observability: metrics/logs/traces, SLO‑based alerting, and incident response fundamentals Networking fundamentals: TCP/IP, routing, load balancing (L4/L7) Ability to write clean, maintainable code for automation, monitoring, and tooling in at least one language such as Python, Ruby, Rust, or Go Clear communicator and mentor; comfortable leading deep technical design discussions across teams and mentoring junior engineers Desired Skills
Working knowledge of ProxySQL, query processing, and routing Experience with Delta Lake and S3 (data lake patterns, partitioning, lifecycle policies) Experience improving 24/7 on‑call health: reducing pages, building automation, tightening feedback loops Pragmatic knowledge of AWS platform services and their trade‑offs Interest in service‑oriented architectures: availability, eventual consistency, and fault tolerance We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. Benefits, Perks, And Wellbeing At Scribd
Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Short-term/long-term disability plans 401k/RSP matching Onboarding stipend for home office peripherals + accessories Learning & Development allowance Learning & Development programs Quarterly stipend for Wellness, WiFi, etc. Mental Health support & resources Free subscription to the Scribd Inc. suite of products Referral Bonuses Book Benefit Sabbaticals Company-wide events Team engagement budgets Vacation & Personal Days Paid Holidays (+ winter break) Flexible Sick Time Volunteer Day Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace. Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
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Staff Infrastructure Engineer
role at
Scribd, Inc. About The Company
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
We believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. About The Team Core Infrastructure designs, operates, and evolves Scribd’s AWS platform. We build the paved roads—infrastructure orchestration, networking, observability, caching, relational databases, and data platforms—so product teams can move fast with confidence. Scribd is seeking an Infrastructure Engineer to join the Core Infrastructure team and build the foundations that take Scribd into the future. Each day offers opportunities to deliver and to learn. We value inclusion and diverse perspectives. We review infrastructure changes in code, define SLOs, and run blameless postmortems; we build paved roads with guardrails for speed and reliability. About The Role You will architect and operate a modern, service‑oriented AWS environment and partner with service owners as we deepen our AWS‑centric model. Your work will improve reliability, performance, and observability for a suite of products used by 250+ million people each month. Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage) Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL‑ and PostgreSQL‑compatible) clusters Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD Run migrations and modernizations (e.g., containerization, service patterns, data platform upgrades) with clear runbooks and rollout plans Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices Improve cost efficiency, performance, and security by design (least‑privilege IAM, secret management, and network boundaries) Participate in an on‑call rotation and lead blameless postmortems that drive lasting fixes Contribute to a paved‑road developer experience: documentation, templates, and office hours Required Skills
7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi‑tier architectures, and application security Data platforms: designing and operating SQL databases (e.g., Amazon Aurora), NoSQL/search (e.g., Elasticsearch/OpenSearch), and key‑value caches (e.g., Redis/ElastiCache) Schema design for high‑throughput applications Database performance tuning and cluster scaling experience Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes) Hands‑on Terraform and Git‑based workflows, including tests for infrastructure changes Observability: metrics/logs/traces, SLO‑based alerting, and incident response fundamentals Networking fundamentals: TCP/IP, routing, load balancing (L4/L7) Ability to write clean, maintainable code for automation, monitoring, and tooling in at least one language such as Python, Ruby, Rust, or Go Clear communicator and mentor; comfortable leading deep technical design discussions across teams and mentoring junior engineers Desired Skills
Working knowledge of ProxySQL, query processing, and routing Experience with Delta Lake and S3 (data lake patterns, partitioning, lifecycle policies) Experience improving 24/7 on‑call health: reducing pages, building automation, tightening feedback loops Pragmatic knowledge of AWS platform services and their trade‑offs Interest in service‑oriented architectures: availability, eventual consistency, and fault tolerance We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. Benefits, Perks, And Wellbeing At Scribd
Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Short-term/long-term disability plans 401k/RSP matching Onboarding stipend for home office peripherals + accessories Learning & Development allowance Learning & Development programs Quarterly stipend for Wellness, WiFi, etc. Mental Health support & resources Free subscription to the Scribd Inc. suite of products Referral Bonuses Book Benefit Sabbaticals Company-wide events Team engagement budgets Vacation & Personal Days Paid Holidays (+ winter break) Flexible Sick Time Volunteer Day Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace. Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
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