Restore Hyper Wellness
The Franchise Business Consultant plays a pivotal role in driving franchisee profitability, engagement, satisfaction, and growth by implementing action plans and processes that foster operational excellence.
With a focus on maximizing studio profitability and enhancing systemwide EBITDA, this role serves as the key link between the Restore Support Center and the franchise network. Franchise Business Consultants provide expert guidance, share proven best practices, and ensure consistent alignment with brand standards.
Our ideal Franchise Business Consultant is a highly adaptive and resilient professional who thrives in a fast-paced, data-driven environment. We're seeking someone with strong emotional intelligence who can handle complex and nuanced conversations with franchisees while providing support.
Role Overview
Job Title: Franchise Business Consultant Location: Remote Department: Field Operations Reports To: Director of Field Operations Salary Range: $90,000-$103,000 Candidates must be located within proximity to our key studio markets in Denver, Salt Lake City, or Phoenix to enable effective in-person franchise support. Additionally, candidates must be authorized to work in the United States. Key Responsibilities
Franchisee Support: Support owners and managers through in-person visits, virtual meetings, emails, and phone support to guide studios toward profitability. Data-Driven Action Plans: Develop and implement action-plans based on real-time data to improve studio performance, focusing on raising profitability and EBITDA. Best Practice Sharing: Act as the primary point of contact between the Restore Support Center and the franchisee system, promoting the exchange of successful strategies and operational practices. Performance Tracking: Conduct monthly business reviews and annual audits to measure and track studio performance and KPIs. Process Improvement: Ensure One Restore adoption across all studios. Corporate Partnership: Collaborate with the corporate studio team to share best practices, particularly for studios struggling to become profitable. Franchise Network Advocacy & Communication
Voice of the Network: Gather feedback from franchisees to inform corporate decisions, representing their needs and challenges. Issue Escalation: Identify and relay recurring or critical issues from the field to the Restore Support Center, collaborating on long-term solutions. Network-Wide Insights: Develop and present reports highlighting franchise performance trends, successes, and areas requiring corporate attention. Network Communication: Serve as a clear and consistent communication bridge between owners and the Support Center, ensuring franchisees stay informed on initiatives, policies & compliance, and resources while fostering trust and alignment. Business Growth & Sustainability
Revenue Optimization: Guide franchisees in identifying growth opportunities, including upselling services, expanding customer bases, and improving retention rates. Local Marketing Support: Provide expertise on localized marketing strategies that align with corporate campaigns and drive revenue. Operational KPIs: Ensure franchisees are meeting key performance metrics such as conversion rates, customer satisfaction scores, member churn, utilization, and profitability margins. Requirements
Bachelor's degree in Business, Management, Marketing, or related field 3-5 years of experience in franchise operations, multi-unit retail, hospitality, or wellness industry Proven track record of driving revenue growth, profitability, and operational improvements across multiple locations Strong business acumen with the ability to interpret financial statements, KPIs, and performance metrics Skilled in analyzing data and translating insights into actionable strategies Proficiency with Microsoft Office Suite and familiarity with CRM/project management tools Expertise in interpreting data and delivering actionable insights to stakeholders Exceptional leadership and coaching skills, with the ability to inspire franchisees to achieve results Strong interpersonal and relationship-building capabilities, ensuring franchisee engagement and collaboration Excellent communication, facilitation/presentation, and relationship-building skills Ability to influence and motivate franchise owners and their teams toward shared goals Highly organized with the ability to manage multiple priorities and meet tight deadlines Willingness to travel up to 50% of the time Benefits
Competitive salary and annual bonus Complementary and discounted therapies with local partners Insurance benefits effective within 30 days of start date 401k match up to 4% Monthly fitness reimbursement Flexible PTO Prudential offers team member financial planning LifeMart Discounts: An account filled with discounted travel, events, tickets, and entertainment Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Job Title: Franchise Business Consultant Location: Remote Department: Field Operations Reports To: Director of Field Operations Salary Range: $90,000-$103,000 Candidates must be located within proximity to our key studio markets in Denver, Salt Lake City, or Phoenix to enable effective in-person franchise support. Additionally, candidates must be authorized to work in the United States. Key Responsibilities
Franchisee Support: Support owners and managers through in-person visits, virtual meetings, emails, and phone support to guide studios toward profitability. Data-Driven Action Plans: Develop and implement action-plans based on real-time data to improve studio performance, focusing on raising profitability and EBITDA. Best Practice Sharing: Act as the primary point of contact between the Restore Support Center and the franchisee system, promoting the exchange of successful strategies and operational practices. Performance Tracking: Conduct monthly business reviews and annual audits to measure and track studio performance and KPIs. Process Improvement: Ensure One Restore adoption across all studios. Corporate Partnership: Collaborate with the corporate studio team to share best practices, particularly for studios struggling to become profitable. Franchise Network Advocacy & Communication
Voice of the Network: Gather feedback from franchisees to inform corporate decisions, representing their needs and challenges. Issue Escalation: Identify and relay recurring or critical issues from the field to the Restore Support Center, collaborating on long-term solutions. Network-Wide Insights: Develop and present reports highlighting franchise performance trends, successes, and areas requiring corporate attention. Network Communication: Serve as a clear and consistent communication bridge between owners and the Support Center, ensuring franchisees stay informed on initiatives, policies & compliance, and resources while fostering trust and alignment. Business Growth & Sustainability
Revenue Optimization: Guide franchisees in identifying growth opportunities, including upselling services, expanding customer bases, and improving retention rates. Local Marketing Support: Provide expertise on localized marketing strategies that align with corporate campaigns and drive revenue. Operational KPIs: Ensure franchisees are meeting key performance metrics such as conversion rates, customer satisfaction scores, member churn, utilization, and profitability margins. Requirements
Bachelor's degree in Business, Management, Marketing, or related field 3-5 years of experience in franchise operations, multi-unit retail, hospitality, or wellness industry Proven track record of driving revenue growth, profitability, and operational improvements across multiple locations Strong business acumen with the ability to interpret financial statements, KPIs, and performance metrics Skilled in analyzing data and translating insights into actionable strategies Proficiency with Microsoft Office Suite and familiarity with CRM/project management tools Expertise in interpreting data and delivering actionable insights to stakeholders Exceptional leadership and coaching skills, with the ability to inspire franchisees to achieve results Strong interpersonal and relationship-building capabilities, ensuring franchisee engagement and collaboration Excellent communication, facilitation/presentation, and relationship-building skills Ability to influence and motivate franchise owners and their teams toward shared goals Highly organized with the ability to manage multiple priorities and meet tight deadlines Willingness to travel up to 50% of the time Benefits
Competitive salary and annual bonus Complementary and discounted therapies with local partners Insurance benefits effective within 30 days of start date 401k match up to 4% Monthly fitness reimbursement Flexible PTO Prudential offers team member financial planning LifeMart Discounts: An account filled with discounted travel, events, tickets, and entertainment Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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