TCWGlobal
TCWGlobal is a business services company, supporting companies with their human resource needs. Apollo is our department dedicated to making our work more efficient and effective – finding ways to leverage data and technology so we can work smarter, not harder.
We're looking for a
Business Solutions Architect
who thrives at the intersection of business strategy, technology, and automation. This role is for someone who can think like a strategist, build like an engineer, and act like a connector across people and platforms. Responsibilities
Translate business challenges into scalable technical solutions using automation platforms, data tools, custom development, and AI applications. Architect end-to-end process improvements that drive efficiency, accuracy, and measurable business impact. Build and manage workflows using Microsoft Power Automate, Zapier, and other workflow automation platforms. Explore and implement AI-driven and agentic AI applications to streamline operations, improve customer experience, and enable predictive analytics. Collaborate with stakeholders as needed to gather requirements, validate needs and solution proposals, and ensure developing and executed solutions are meeting expectations. Measure results of implemented solutions and continuously iterate for performance gains. Consistently stay up to date on new tools, features, and functionality, specifically regarding Microsoft products and AI. Qualifications & Skills
Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field preferred. 3+ years of experience in business systems, process automation, or solution architecture. Hands-on experience with Microsoft Power Automate and workflow tools like Zapier or Make. Proficiency in SQL and Python for solution design and integration; familiarity with other scripting languages a plus. Experience with APIs, integrations, and cloud environments (Azure, AWS, or GCP). CRM experience (Salesforce, HubSpot, or equivalent) strongly preferred. Familiarity with AI/ML platforms and interest in agentic AI applications. Excellent communicator—able to bridge the gap between technical complexity and business clarity. Salary & Benefits
This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.
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Business Solutions Architect
who thrives at the intersection of business strategy, technology, and automation. This role is for someone who can think like a strategist, build like an engineer, and act like a connector across people and platforms. Responsibilities
Translate business challenges into scalable technical solutions using automation platforms, data tools, custom development, and AI applications. Architect end-to-end process improvements that drive efficiency, accuracy, and measurable business impact. Build and manage workflows using Microsoft Power Automate, Zapier, and other workflow automation platforms. Explore and implement AI-driven and agentic AI applications to streamline operations, improve customer experience, and enable predictive analytics. Collaborate with stakeholders as needed to gather requirements, validate needs and solution proposals, and ensure developing and executed solutions are meeting expectations. Measure results of implemented solutions and continuously iterate for performance gains. Consistently stay up to date on new tools, features, and functionality, specifically regarding Microsoft products and AI. Qualifications & Skills
Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field preferred. 3+ years of experience in business systems, process automation, or solution architecture. Hands-on experience with Microsoft Power Automate and workflow tools like Zapier or Make. Proficiency in SQL and Python for solution design and integration; familiarity with other scripting languages a plus. Experience with APIs, integrations, and cloud environments (Azure, AWS, or GCP). CRM experience (Salesforce, HubSpot, or equivalent) strongly preferred. Familiarity with AI/ML platforms and interest in agentic AI applications. Excellent communicator—able to bridge the gap between technical complexity and business clarity. Salary & Benefits
This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.
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