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Crowe

Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect

Crowe, San Jose, California, United States, 95199

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Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect Join to apply for the Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect role at Crowe.

Job Description:

As a Client-Facing Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. You will architect sophisticated enterprise systems that align with business goals and drive measurable outcomes, working closely with internal teams, clients, and external partners.

Key Responsibilities

Architecture & Solution Design

Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).

Select and apply the right integration patterns (Dual‑write/Dataverse, OData, DMF, File/Batch, Event‑driven, API‑first) and design secure, versioned APIs.

Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse‑ready models, Power BI semantic models) to enable reporting, automation, and AI.

Embed non‑functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

Delivery Leadership

Serve as the primary client‑facing technical lead from discovery through go‑live and hypercare; guide backlog, scope, estimates, and technical risk mitigation.

Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely.

Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe’s reputation.

Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.

Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft FastTrack to enhance project outcomes.

Copilot & AI Enablement

Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics.

Embed automation and intelligence into processes to improve efficiency, quality, and decision‑making.

Help clients adopt Copilot and AI capabilities in a controlled, value‑driven manner, balancing innovation with compliance and security.

Advisory, Pre‑Sales & Thought Leadership

Shape proposals/SCs, lead client demos and technical deep‑dives, and contribute to estimates and delivery approaches. Create reusable accelerators, reference architectures, and best‑practice playbooks; mentor engineers and consultants.

Qualifications Mandatory

8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2–3 full cycle implementations in an architect or lead role).

Hands on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS.

Proven architecture experience across Power Platform (model‑driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid).

Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message‑based patterns).

Demonstrated ownership of non‑functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies.

Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests).

Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy).

Excellent client communication (executive ready storytelling, clear tradeoff articulation) and consulting acumen (scope, estimates, risk/issue mgmt).

People management experience: team leadership, coaching, performance feedback, and resource planning.

Nice-to-Have

Experience with Dataverse/Dualwrite, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth.

Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns.

Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $140,000.00 - $306,100.00 per year.

Our Benefits & Growth Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet with your Career Coach to guide your career goals and aspirations.

More about Crowe: Crowe is one of the largest public accounting, consulting and technology firms in the United States, with global reach through Crowe Global. Crowe LLP is an equal employment opportunity employer. Crowe does not discriminate or harass on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or protected veteran status. Crowe will consider qualified applicants with criminal histories as required by applicable laws.

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