Google
Customer and Partner Solutions Engineer III, gTech
Google, Sunnyvale, California, United States, 94087
Customer and Partner Solutions Engineer III, gTech
Join to apply for the
Customer and Partner Solutions Engineer III, gTech
role at
Google The application window will be open until at least September 25, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
Boulder, CO, USA; Sunnyvale, CA, USA . Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). 3 years of experience working with database technologies (e.g., SQL, NoSQL). Experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: Master’s degree in Engineering, Computer Science, Business, or a related field. 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). 3 years of experience working with Machine Learning and Generative AI applications (e.g., deep learning, natural language processing, computer vision, pattern recognition), applied ML techniques, or using OSS frameworks. Experience building ML solutions, leveraging specific architectures (e.g., LSTM, convolutional networks). Experience architecting and developing software or infrastructure for scalable, distributed systems. Ability to learn and work with emerging technologies, methodologies, and solutions in the AI/ML space. About the job In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Within gTech Users and Products (gUP), the Machine Learning (ML) Data Services team provides scalable data services that support numerous AI initiatives across Google, enhancing user experience and engagement. We seek entrepreneurial and detail-oriented individuals driven to bring Google AI/ML products to market and to our partners. This multifaceted role combines machine learning with partner consultation. In this role, you will act as a technical expert, providing scalable solutions and troubleshooting for partners while advocating for product improvements. You will have a strong understanding of large language models, as well as experience in customer support. Responsibilities: Provide in-depth machine learning expertise to support the technical relationship with Google’s developers and partners, including proof-of-concept work. Advocate for new product features and ensure timely and accurate resolution of technical issues. Partner with Engineering and Product Management to prioritize solutions impacting customer adoption and improve our products and services. Troubleshoot issues with the models and help partners resolve them. Stay up-to-date on the latest developments in large language models. Explore, create, and assess methodologies for measuring Generative AI models. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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Join to apply for the
Customer and Partner Solutions Engineer III, gTech
role at
Google The application window will be open until at least September 25, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
Boulder, CO, USA; Sunnyvale, CA, USA . Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). 3 years of experience working with database technologies (e.g., SQL, NoSQL). Experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: Master’s degree in Engineering, Computer Science, Business, or a related field. 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). 3 years of experience working with Machine Learning and Generative AI applications (e.g., deep learning, natural language processing, computer vision, pattern recognition), applied ML techniques, or using OSS frameworks. Experience building ML solutions, leveraging specific architectures (e.g., LSTM, convolutional networks). Experience architecting and developing software or infrastructure for scalable, distributed systems. Ability to learn and work with emerging technologies, methodologies, and solutions in the AI/ML space. About the job In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Within gTech Users and Products (gUP), the Machine Learning (ML) Data Services team provides scalable data services that support numerous AI initiatives across Google, enhancing user experience and engagement. We seek entrepreneurial and detail-oriented individuals driven to bring Google AI/ML products to market and to our partners. This multifaceted role combines machine learning with partner consultation. In this role, you will act as a technical expert, providing scalable solutions and troubleshooting for partners while advocating for product improvements. You will have a strong understanding of large language models, as well as experience in customer support. Responsibilities: Provide in-depth machine learning expertise to support the technical relationship with Google’s developers and partners, including proof-of-concept work. Advocate for new product features and ensure timely and accurate resolution of technical issues. Partner with Engineering and Product Management to prioritize solutions impacting customer adoption and improve our products and services. Troubleshoot issues with the models and help partners resolve them. Stay up-to-date on the latest developments in large language models. Explore, create, and assess methodologies for measuring Generative AI models. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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