Salesforce Life Sciences-Pharma Pre-Sales Architect

About the job you’re considering Overview Capgemini is seeking a skilled and strategic Pre-Sales Architect to join our Salesforce Practice, focusing on the Life Sciences industry with an emphasis on pharmaceutical clients. This hybrid role blends go-to-market solution development, proposal solutioning, and partial delivery across deals sold, helping our clients navigate complex commercial and patient engagement transformation. Your role Lead Salesforce solution design and architecture during the pre-sales cycle, working closely with industry teams, delivery leads, and Salesforce account executives. Shape and deliver industry-specific Salesforce solutions that address key business needs in Pharma, such as field force enablement, HCP engagement, patient services, medical affairs, and compliance. Own the end-to-end solutioning process for proactive proposals, RFPs, and industry pursuits, ensuring technical feasibility, alignment with Salesforce best practices, and innovation. Partner with Capgemini’s Life Sciences GTM teams to develop accelerators, demos, and points of view that align with industry trends and regulatory demands. Act as a trusted advisor to prospects and clients, clearly articulating the value of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Industry-specific offerings like Health Cloud or Veeva integrations. Engage in billable strategic work post-sale, helping ensure architectural continuity and early project success. Collaborate with internal teams on Salesforce capability development, training, and knowledge sharing focused on the Life Sciences vertical. Stay informed on Salesforce releases, pharma industry regulations, digital health trends, and innovations impacting commercial and patient engagement models. Your skills and experience 8 years of CRM/SaaS experience with at least 5 years of Salesforce solutioning experience, preferably in the Life Sciences or Healthcare sector. Deep understanding of pharmaceutical commercial operations, including field sales models, omnichannel HCP engagement, and patient experience journeys. Experience in a pre-sales or solution architect role within a consulting or Salesforce partner organization. Strong understanding of Salesforce clouds and how they apply to regulated industries. Exceptional storytelling, proposal writing, and client engagement skills. Ability to estimate, scope, and present complex Salesforce solutions in both technical and business terms. Preferred Experience Salesforce certifications (e.g., Application Architect, Health Cloud, Marketing Cloud, Service Cloud). Familiarity with Veeva CRM integration, Health Cloud, or pharma-specific engagement models. Understanding of data privacy and compliance requirements (e.g., HIPAA, GxP, 21 CFR Part 11). Experience delivering or solutioning Salesforce AI/ML or analytics solutions in pharma or other Life Sciences settings. Consulting background in a global system integrator (GSI) or boutique Salesforce consultancy. Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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