Director, Visitor Engagement - Florida State University

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. The Office of Admissions is a unit within the Division of Enrollment Management, which is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management’s integrated services provide distinctive support throughout the student's development and progression in their academic experience – from recruitment through commencement. The Director is responsible for operational management and administrative direction for visitor and guest services activities within the Office of Admissions. Provides visionary leadership and operational management to enhance the overall guest experience and engagement with the University. Develops, implements, and evaluates strategies that foster meaningful connections between prospective students and their families, and all visitors to campus. Leads initiatives that ensure consistency in interactions across the University and creates positive experiences that lead to lasting relationships, encourages participation, and supports enrollment growth. Oversees the design, development, and implementation of section goals, objectives, policies, and procedures with a focus on enhancing engagement and connection across the Office of Admissions. Provides oversight of safety, facility operations, and visitor communications to ensure a positive and secure campus experience. In collaboration with FSU’s Emergency Management team, coordinates emergency management planning, including preparedness, response protocols, and staff training to maintain a safe environment for students, staff, and guests. Provides leadership and direction in policy and procedure development and implementation for all marketing and communication efforts within the Office of Admissions. Communicate and collaborate with internal and external partners as it impacts communication campaigns. Job Details: Job Type: Full-Time Education Level: Masters Experience Level: Senior Level Job Function: Admissions/enrollment Job Application Deadline: 10/1/2025 Institution: Florida State University Job Title: Director, Visitor Engagement Job City, State: Tallahassee, FL Location where the employee will be working: On-campus

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