ZT Systems
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Principal Field System Engineer
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ZT Systems About The Role The Principal Field System Engineer serves as the first line of contact for customers during new product enablement. The position will sit within the Field Engineering organization responsible for delivering next generation hyperscale compute solutions to our customers. This person will be responsible for technical enablement and triaging customer sightings and change requests for all things associated to the customer offerings including systems mgmt., hardware, software, firmware, component integration, debug, and testing. This role is highly matrixed and requires strong influential skills, therefore the individual must be able to successfully manage and corral multiple organizations within ZT to close out any issues associated to new product introductions (NPIs). The position also requires a strong sense of soft skills to effectively work directly with customers, account management, marketing, internal technical organizations, and core technology partners to understand and solve technical problems facing the customer. The ultimate goal of the Field System Engineer is to delight the customer by successfully enabling new products to be customer qualified, on schedule, with minimal perturbation. What You’ll Do Act as the first point of contact for customer needs or issues during NPIs. Deliver long-term hyperscale server technology solutions based on technical and business requirements of the customer. Drives internal and external integration of system level engineering and supports successful execution during NPI phase. Develops long-term technical relationships with the core technology ecosystem. The relationships should create a technical interface, showcasing the value of ZT engineering and support, along with driving requirements into next generation designs Identifies and develops differentiation opportunities and drives thought leadership discussions between marketing, engineering, customers, and business executives Work directly with customers on integration and deployment of new server hardware including configuring of BIOS, PXE, UBoot, IPMI, and RAID, etc. Determine how to solve performance/operational problems and deliver business value What You’ll Bring Bachelor’s BSEE/BSCE/BSCS and 12+ years of direct experience in server or a relative industry (alternatively a MS and 10+ years) Knowledge of server architecture, system level design engineering, and an understanding of shared infrastructure management Experience with new product development life cycle and driving cross-functional development efforts from concept to planning to development Demonstrated ability to manage multiple projects, setting priorities and managing to commit schedules Demonstrated ability to create detailed architecture specifications and drive business cases for new products and features Strong understanding of network/server technologies and the challenges associated with delivering networked/server-based applications Working knowledge of multiple ZT Systems server operating systems including (Windows 2003/2008, XP, Vista, Windows 7, Citrix, Mac, UNIX, AS/400, Mainframe, and mid-range systems. Certifications are preferred) Server Virtualization Solutions (VMware, Citrix or Microsoft). Knowledge of software driver implementation, IP schemas and network protocols ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $148,125 and $246,875 per year. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications. Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Principal Field System Engineer
role at
ZT Systems About The Role The Principal Field System Engineer serves as the first line of contact for customers during new product enablement. The position will sit within the Field Engineering organization responsible for delivering next generation hyperscale compute solutions to our customers. This person will be responsible for technical enablement and triaging customer sightings and change requests for all things associated to the customer offerings including systems mgmt., hardware, software, firmware, component integration, debug, and testing. This role is highly matrixed and requires strong influential skills, therefore the individual must be able to successfully manage and corral multiple organizations within ZT to close out any issues associated to new product introductions (NPIs). The position also requires a strong sense of soft skills to effectively work directly with customers, account management, marketing, internal technical organizations, and core technology partners to understand and solve technical problems facing the customer. The ultimate goal of the Field System Engineer is to delight the customer by successfully enabling new products to be customer qualified, on schedule, with minimal perturbation. What You’ll Do Act as the first point of contact for customer needs or issues during NPIs. Deliver long-term hyperscale server technology solutions based on technical and business requirements of the customer. Drives internal and external integration of system level engineering and supports successful execution during NPI phase. Develops long-term technical relationships with the core technology ecosystem. The relationships should create a technical interface, showcasing the value of ZT engineering and support, along with driving requirements into next generation designs Identifies and develops differentiation opportunities and drives thought leadership discussions between marketing, engineering, customers, and business executives Work directly with customers on integration and deployment of new server hardware including configuring of BIOS, PXE, UBoot, IPMI, and RAID, etc. Determine how to solve performance/operational problems and deliver business value What You’ll Bring Bachelor’s BSEE/BSCE/BSCS and 12+ years of direct experience in server or a relative industry (alternatively a MS and 10+ years) Knowledge of server architecture, system level design engineering, and an understanding of shared infrastructure management Experience with new product development life cycle and driving cross-functional development efforts from concept to planning to development Demonstrated ability to manage multiple projects, setting priorities and managing to commit schedules Demonstrated ability to create detailed architecture specifications and drive business cases for new products and features Strong understanding of network/server technologies and the challenges associated with delivering networked/server-based applications Working knowledge of multiple ZT Systems server operating systems including (Windows 2003/2008, XP, Vista, Windows 7, Citrix, Mac, UNIX, AS/400, Mainframe, and mid-range systems. Certifications are preferred) Server Virtualization Solutions (VMware, Citrix or Microsoft). Knowledge of software driver implementation, IP schemas and network protocols ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $148,125 and $246,875 per year. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications. Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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