University of Miami
The department of Medicine has an exciting opportunity for a full-time Practice Manager to work onsite at the UHealth campus. The Practice Manager directs and maintains all aspects of the daily activities of the practice for its successful operation, which includes the efficient and timely scheduling of patients for clinics and surgeries. Moreover, the Practice Manager develops, trains, coordinates, and recruits personnel for the practice to ensure that all offices are properly staffed and operational.
CORE JOB FUNCTIONS
Manages and coordinates the activities of office and clinic personnel. Approves time and attendance documents. Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice. Maintains and adjusts job descriptions for department staff. Sets goals and objectives for support staff and evaluates their performance. Trains or facilitates the training of personnel within the assigned division(s). Participates in customer service and leadership training. Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts. Develops and implements an inventory control system for supplies and materials required by the practice. Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices. Ensures compliance with University policies and procedures. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Department Specific Functions
Oversees onboarding/offboarding procedures and tasks for incoming/departing providers. Supervises and monitors job performance for Nurse Navigator/CBORs. Serves as a Backup for ensuring overbook requests and VIP requests are handled in a timely manner. Approves Physician time off and Staff. Weekly monitoring and Monthly review of NICE data with Department Administrator. Develops and maintains relationships with clinic managers/directors. Assists with provider clinical deployment and modifications. Oversees PLR submissions and enters mobile charge extensions for all providers. Serves as OARF chief delegate to submit for UChart access. Audits bill area assignments for existing and new providers. Build Qgenda Schedule for all divisions in collaboration with Division Administrators. Responsible for tracking and providing visit and other cube data internally. Monthly meetings with CIV team and patients access to address inefficiencies or areas of improvements. Mitigates and deescalates patients complaints for all divisions. Ensures Hurricane Tree for disaster preparedness for divisions is up to date at all times. Oversight for SPOK/Amcom to assure integrations are rolled in 6 months ahead of FY. Tracks provider/division clinical templates. Manages and escalates open encounters/in-basket messages to corresponding providers. Supports Sr. Division Administrator with other responsibilities as needed. CORE QUALIFICATIONS
Bachelor’s degree in relevant field required. Minimum 3 years of relevant experience required. Knowledge, Skills and Attitudes
Knowledge of business and management principles. Ability to direct, manage, implement, and evaluate department operations. Ability to establish department goals and objectives that support the strategic plan. Ability to effectively plan, delegate and/or supervise the work of others. Ability to lead, motivate, develop and train others. Ability to maintain effective interpersonal relationships. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
#J-18808-Ljbffr
Manages and coordinates the activities of office and clinic personnel. Approves time and attendance documents. Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice. Maintains and adjusts job descriptions for department staff. Sets goals and objectives for support staff and evaluates their performance. Trains or facilitates the training of personnel within the assigned division(s). Participates in customer service and leadership training. Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts. Develops and implements an inventory control system for supplies and materials required by the practice. Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices. Ensures compliance with University policies and procedures. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Department Specific Functions
Oversees onboarding/offboarding procedures and tasks for incoming/departing providers. Supervises and monitors job performance for Nurse Navigator/CBORs. Serves as a Backup for ensuring overbook requests and VIP requests are handled in a timely manner. Approves Physician time off and Staff. Weekly monitoring and Monthly review of NICE data with Department Administrator. Develops and maintains relationships with clinic managers/directors. Assists with provider clinical deployment and modifications. Oversees PLR submissions and enters mobile charge extensions for all providers. Serves as OARF chief delegate to submit for UChart access. Audits bill area assignments for existing and new providers. Build Qgenda Schedule for all divisions in collaboration with Division Administrators. Responsible for tracking and providing visit and other cube data internally. Monthly meetings with CIV team and patients access to address inefficiencies or areas of improvements. Mitigates and deescalates patients complaints for all divisions. Ensures Hurricane Tree for disaster preparedness for divisions is up to date at all times. Oversight for SPOK/Amcom to assure integrations are rolled in 6 months ahead of FY. Tracks provider/division clinical templates. Manages and escalates open encounters/in-basket messages to corresponding providers. Supports Sr. Division Administrator with other responsibilities as needed. CORE QUALIFICATIONS
Bachelor’s degree in relevant field required. Minimum 3 years of relevant experience required. Knowledge, Skills and Attitudes
Knowledge of business and management principles. Ability to direct, manage, implement, and evaluate department operations. Ability to establish department goals and objectives that support the strategic plan. Ability to effectively plan, delegate and/or supervise the work of others. Ability to lead, motivate, develop and train others. Ability to maintain effective interpersonal relationships. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
#J-18808-Ljbffr