Overview
Join to apply for the Receptionist role at H&R Block.
Location: Gardendale, AL (additional locations listed in the posting). This is a seasonal/part-time to full-time role depending on assignments.
What you’ll do
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients as they would like to be scheduled.
- Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization with the team.
- Other duties as assigned.
Typical day and impact
Helping others is at the core of this role. You will see the impact of your work as you inspire clients to make confident, informed decisions about their lives, careers, and money, and build client relationships that grow over time.
What you’ll bring
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience is a plus.
Your expertise
- Experience in a fast-paced environment.
- Customer service experience.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Computer proficiency with Microsoft Office.
Why work for us
We invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Discounts on everyday items and services.
- Medical coverage, 401k, and Employee Stock Purchase Plan may apply.
The community you will join
We are committed to a Connected Culture where trust, care, and connections help us work together and ensure everyone feels safe to bring their authentic self to work and belong as part of a larger team.
You will be in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues dedicated to helping each other grow and support one another. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.