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The Wurzak Hotel Group

The Wurzak Hotel Group is hiring: Night Auditor in Reston

The Wurzak Hotel Group, Reston, VA, United States, 22090

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Overview

Join to apply for the Night Auditor role at The Wurzak Hotel Group.

Pay and Base Pay

This range is provided by The Wurzak Hotel Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Job Summary

Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering.

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Free or Discounted Meals (Lunch/Dinner)
  • Free Parking
  • Employee Hotel Discounts
  • Paid Time Off (PTO)
  • Uniforms Provided
  • Training & Career Development

Responsibilities

  • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
  • Explain and provide any promotional items to each guest checking in
  • Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
  • Cover other areas of hotel as needed
  • Document any guest accidents by completing the accident report form
  • Complete the maintenance log whenever a complaint is reported
  • Maintain all areas of the front desk
  • Take the initiative to greet guests in a friendly and warm manner
  • Other duties as assigned

Qualifications

  • High School diploma/GED required
  • Previous Experience In Hospitality Preferred
  • Customer service experience required
  • Experience handling cash, credit card procedures, and use math concepts
  • Attention to detail and organized
  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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