COGENT Infotech
Title: ServiceNow Developer
Location:
White Plains, NY (2 days Onsite) Duration:
12 months contract Position Summary
The ideal candidate will be responsible for supporting and maintaining our ServiceNow platform, with a focus on IT Service Management (ITSM), Change Management (CM), Configurations, and Discovery. This role involves collaborating with various stakeholders to ensure the effective use and management of the ServiceNow platform in alignment with business objectives. Key Responsibilities
Thorough knowledge of ServiceNow modules like ITSM, HR, CSM, DRP and the underlying architecture. Administer and support the ServiceNow platform, including IT Infrastructure Discovery and existing modules. Collaborate with stakeholders to gather and document requirements for new functionalities and enhancements. Perform daily operational tasks such as managing incidents, service requests, changes, and problem records. Perform configuration and customizations of new and existing modules in ServiceNow. Integrate ServiceNow with other apps and enterprise systems using APIs and web services. Develop data mapping and transformation logic for data integration. Create unique service portal pages and widgets to aid the business; create custom forms, lists, and views within the ServiceNow platform. Implement complex workflows using ServiceNow's workflow engine; proficient in JavaScript for writing ServiceNow scripts and customizations. Set up ServiceNow using Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs; implement and maintain ServiceNow Discovery to ensure accurate CMDB data. Strong experience in ServiceNow service mapping to clients and track business services and their underlying infrastructure components. Develop and maintain technical documentation, provide training and support to end-users to ensure effective utilization of the ServiceNow platform. Support and perform upgrades with new release versions. Stay current with ServiceNow updates, best practices, and industry trends to continuously improve the platform. Required Qualifications and Skills
Bachelor’s degree in computer science, Information Technology, or a related field. Experience with ServiceNow integration with other IT systems and tools. Knowledge of additional ServiceNow modules (e.g., HR Service Delivery, ITOM, SecOps). Experience working with ServiceNow, including ITSM, CM, Configurations, and Discovery. Experience with ServiceNow administration, configuration, and customization. Familiarity with Agile/Scrum methodologies. Experience with New Digital Release module. Knowledge of ITAM. Proficiency in JavaScript, HTML, CSS, and other web technologies. Preferred Qualifications
ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Core Competencies
Proactive and resourceful with a problem-solving attitude. Ability to identify, analyze, and resolve complex security and compliance issues. Strong interpersonal and communication skills, with the ability to effectively collaborate with diverse teams. Equal Opportunity & Inclusion Statement
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. Application Process
Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, inform us—we are happy to assist. Join Us
At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.
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White Plains, NY (2 days Onsite) Duration:
12 months contract Position Summary
The ideal candidate will be responsible for supporting and maintaining our ServiceNow platform, with a focus on IT Service Management (ITSM), Change Management (CM), Configurations, and Discovery. This role involves collaborating with various stakeholders to ensure the effective use and management of the ServiceNow platform in alignment with business objectives. Key Responsibilities
Thorough knowledge of ServiceNow modules like ITSM, HR, CSM, DRP and the underlying architecture. Administer and support the ServiceNow platform, including IT Infrastructure Discovery and existing modules. Collaborate with stakeholders to gather and document requirements for new functionalities and enhancements. Perform daily operational tasks such as managing incidents, service requests, changes, and problem records. Perform configuration and customizations of new and existing modules in ServiceNow. Integrate ServiceNow with other apps and enterprise systems using APIs and web services. Develop data mapping and transformation logic for data integration. Create unique service portal pages and widgets to aid the business; create custom forms, lists, and views within the ServiceNow platform. Implement complex workflows using ServiceNow's workflow engine; proficient in JavaScript for writing ServiceNow scripts and customizations. Set up ServiceNow using Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs; implement and maintain ServiceNow Discovery to ensure accurate CMDB data. Strong experience in ServiceNow service mapping to clients and track business services and their underlying infrastructure components. Develop and maintain technical documentation, provide training and support to end-users to ensure effective utilization of the ServiceNow platform. Support and perform upgrades with new release versions. Stay current with ServiceNow updates, best practices, and industry trends to continuously improve the platform. Required Qualifications and Skills
Bachelor’s degree in computer science, Information Technology, or a related field. Experience with ServiceNow integration with other IT systems and tools. Knowledge of additional ServiceNow modules (e.g., HR Service Delivery, ITOM, SecOps). Experience working with ServiceNow, including ITSM, CM, Configurations, and Discovery. Experience with ServiceNow administration, configuration, and customization. Familiarity with Agile/Scrum methodologies. Experience with New Digital Release module. Knowledge of ITAM. Proficiency in JavaScript, HTML, CSS, and other web technologies. Preferred Qualifications
ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Core Competencies
Proactive and resourceful with a problem-solving attitude. Ability to identify, analyze, and resolve complex security and compliance issues. Strong interpersonal and communication skills, with the ability to effectively collaborate with diverse teams. Equal Opportunity & Inclusion Statement
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. Application Process
Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, inform us—we are happy to assist. Join Us
At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.
#J-18808-Ljbffr