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Sartorius North America

Inside Applications Specialist - Onsite - Marlborough, MA

Sartorius North America, Marlborough, Massachusetts, us, 01752

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Overview

Sartorius is seeking an Inside Applications Specialist based in Marlborough, MA to support our commercial team and customers within our bioprocessing solutions. As our Inside Applications Specialist, you\'ll be the go-to expert supporting our sales force and field specialists, driving product excellence and customer satisfaction from the lab to full-scale implementation. What You\'ll Achieve with Us

Become the expert.

Deliver product presentations, demos, and conduct studies to support customer applications. Portfolio knowledge.

Develop end to end knowledge of Sartorius offerings to support the commercial organization in North America. Design smarter solutions.

Analyze customer processes and support the development of solutions for their specific process. Solve real problems.

Provide technical support and troubleshooting for existing customers. Shape the future.

Gather and analyze product performance data and customer feedback to influence product development. Know the competition.

Report on competitor products and market trends to keep us ahead of the curve. Educate and inspire.

Support internal and external training events that build trust and excitement. Conduct trials.

Leverage Sartorius\'s portfolio to generate application data for customer evaluations. What Will Convince Us

Bachelor\'s degree in biological engineering, biotechnology, or a related life sciences field 2+ years of industry experience with bioprocessing applications and technologies 1+ year experience in Process Development, pilot plant or tech-transfer with emphasis in downstream bioprocessing is preferred Familiarity with lab equipment, single-use technologies, and bioprocessing workflows Excellent communication and presentation skills Confidence in interfacing with cross-functional teams and management A customer-first mindset and a passion for problem-solving Proficiency in Microsoft Office and other relevant software Alignment with our core values: Sustainability, Openness, Enjoyment What We Offer

Personal and Professional Development:

Mentoring, leadership programs, internal seminar offerings Worklife Balance:

Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start:

Comprehensive onboarding, including a virtual online platform Welcoming Culture:

Mutual support, team spirit and international collaboration; communities on topics such as Coaching, Agile Working and a Businesswomen\'s Network Health & Well Being:

Wide selection of health and well-being support such as a variety of medical plans, dental, vision, EAP, and other wellness programs Intelligent Working Environment:

Working in smart buildings with the latest technology and equipment Retirement Savings Plan:

401(k) with generous company match Flexible Spending:

HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits:

Basic Life Insurance, AD&D, EAP, Family Planning & Women\'s Health, Health Advocate Additional/Optional:

Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP in writing. E-Verify Participation Info and E-Verify Workers Rights are available separately. Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

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