Cencora
Overview
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details
Under general supervision of the designated Supervisor or Manager of Contracts & Chargebacks, the Contract & Chargebacks Senior Analyst is responsible for maintaining the contract management database system and the timely and accurate reconciliation of supplier and customer chargeback submissions. This role involves managing the Chargeback Accounts Receivable portfolio for suppliers, reconciling chargebacks, utilizing dashboards for data comparison, and maintaining frequent contact with customers and suppliers to address payment issues. Additionally, this role is responsible for accurately entering contract pricing and membership information into the contract management database system. Responsibilities
Timely updates of all contract pricing and membership information into the contract management database system. Maintain exception reports that analyze pricing and membership information. Work with distribution centers to troubleshoot contract discrepancies and update membership and pricing information. Communicate effectively with customers, suppliers, and external partners to resolve inquiries in a timely manner. Utilize dashboards to identify, compare, and reconcile information within the contracts. Analyze variance in contracts returned by Supplier. Perform analysis of contract discrepancies; identify source of issue and decide the appropriate action needed to resolve the issue. Identify the source of and research issues in contracts and communicate them to team supervisors. Reconcile chargebacks in accordance with approved guidelines. Communicate effectively using Chargeback terminology with team supervisors. Maintain frequent contact with suppliers to address all payment issues. Manage the Chargeback Accounts Receivable portfolio for suppliers. Responsible for the timely collection of monies due from suppliers and the aging goals as planned by senior management; minimize write-off dollars. Must be willing to work overtime hours, as needed, to meet departmental objectives. Support Electronic Data Interchange (EDI) technology project, as required, for suppliers. Provide status updates to supervisor and other team members. Communicate across workstreams. Discuss observations during interactions with team supervisor. Assist and support department managers in preparing for meetings. Maintain and promote positive and professional working relationships with associates and management. Comply with all appropriate policies, procedures, and regulations. Any other duties assigned. Education and Work Experience
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program; normally requires a minimum of three (3) to five (5) years of related experience. Skills and Knowledge
Understanding of Contracts & Chargebacks is desirable. Proficient in Microsoft Suite including Word, Excel, and Power BI. Expertise in SAP is desirable. Strong written and verbal communication skills. Excellent interpersonal skills. Attention to detail, able to work independently in a dynamic environment. Self-motivated, goal-oriented and capable of thriving in a fast-paced environment. Strong analytical skills; ability to analyze data/situations. Ability to perform tasks with a high degree of accuracy; thorough and organized. Ability to assimilate and summarize information in an appropriate context. Commercial business acumen, as well as hands-on ability. Experience collaborating with multidisciplinary, diverse, and dynamic teams with varying levels of responsibility. Resourceful in pursuing or recommending new ideas and/or procedures. What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we provide a comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. This includes support for working families, backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. We offer training programs, professional development resources, mentorship opportunities, employee resource groups, volunteer activities, and more. Salary Range: $57,900 - 85,360. This range reflects a national average; the actual range may vary by locale. Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. Accommodation requests will be addressed on a case-by-case basis.
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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details
Under general supervision of the designated Supervisor or Manager of Contracts & Chargebacks, the Contract & Chargebacks Senior Analyst is responsible for maintaining the contract management database system and the timely and accurate reconciliation of supplier and customer chargeback submissions. This role involves managing the Chargeback Accounts Receivable portfolio for suppliers, reconciling chargebacks, utilizing dashboards for data comparison, and maintaining frequent contact with customers and suppliers to address payment issues. Additionally, this role is responsible for accurately entering contract pricing and membership information into the contract management database system. Responsibilities
Timely updates of all contract pricing and membership information into the contract management database system. Maintain exception reports that analyze pricing and membership information. Work with distribution centers to troubleshoot contract discrepancies and update membership and pricing information. Communicate effectively with customers, suppliers, and external partners to resolve inquiries in a timely manner. Utilize dashboards to identify, compare, and reconcile information within the contracts. Analyze variance in contracts returned by Supplier. Perform analysis of contract discrepancies; identify source of issue and decide the appropriate action needed to resolve the issue. Identify the source of and research issues in contracts and communicate them to team supervisors. Reconcile chargebacks in accordance with approved guidelines. Communicate effectively using Chargeback terminology with team supervisors. Maintain frequent contact with suppliers to address all payment issues. Manage the Chargeback Accounts Receivable portfolio for suppliers. Responsible for the timely collection of monies due from suppliers and the aging goals as planned by senior management; minimize write-off dollars. Must be willing to work overtime hours, as needed, to meet departmental objectives. Support Electronic Data Interchange (EDI) technology project, as required, for suppliers. Provide status updates to supervisor and other team members. Communicate across workstreams. Discuss observations during interactions with team supervisor. Assist and support department managers in preparing for meetings. Maintain and promote positive and professional working relationships with associates and management. Comply with all appropriate policies, procedures, and regulations. Any other duties assigned. Education and Work Experience
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program; normally requires a minimum of three (3) to five (5) years of related experience. Skills and Knowledge
Understanding of Contracts & Chargebacks is desirable. Proficient in Microsoft Suite including Word, Excel, and Power BI. Expertise in SAP is desirable. Strong written and verbal communication skills. Excellent interpersonal skills. Attention to detail, able to work independently in a dynamic environment. Self-motivated, goal-oriented and capable of thriving in a fast-paced environment. Strong analytical skills; ability to analyze data/situations. Ability to perform tasks with a high degree of accuracy; thorough and organized. Ability to assimilate and summarize information in an appropriate context. Commercial business acumen, as well as hands-on ability. Experience collaborating with multidisciplinary, diverse, and dynamic teams with varying levels of responsibility. Resourceful in pursuing or recommending new ideas and/or procedures. What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we provide a comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. This includes support for working families, backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. We offer training programs, professional development resources, mentorship opportunities, employee resource groups, volunteer activities, and more. Salary Range: $57,900 - 85,360. This range reflects a national average; the actual range may vary by locale. Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. Accommodation requests will be addressed on a case-by-case basis.
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