Fresenius Kabi USA
Overview
The Senior Chargeback Analyst is responsible for researching, resolving, analyzing, and trending chargeback discrepancies to result in appropriate credits within Wholesaler / Distributor contractual terms. This role involves interpreting large datasets across multiple systems and databases to validate deductions against contract terms. Negotiates paybacks with Wholesaler/Distributor partners and ensures timely resolution and payment. Responsible for compiling data, analyzing trending chargeback issues, summarizing findings and delivering clear, data-driven insights that support informed decision-making by management. Supports the Team Lead and Manager in achieving departmental goals and driving key initiatives. Provides training and guidance to Chargeback Analysts, providing direction and guidance. This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week. Responsibilities
Monitor daily operations ensuring chargebacks are processed and appropriate payments are issued within requirements. Provide coaching, mentoring, and training to chargeback analysts ensuring department policies and procedures are being followed at all times. Assist in internal and external reports and audits for the Chargeback Department. Extract and compile large data sets from Model-N, SAP and other systems for analysis and deduction resolution. Analyze and interpret large data sets using Excel and/or other software to reconcile open chargeback deduction balances. Negotiate deduction paybacks from Wholesaler / Distributor partners and ensure timely payments. Compile, organize and process chargeback data required for management-approved internal offsets. Collaborate with department team members to ensure transparency and reduce conflict of financial activities. Process chargeback claims by analyzing and interpreting validation errors, verifying calculations, and determining final disposition (credit approval or denial with justification). Perform daily reconciliation of chargeback submissions and ensure timely responses for claims that meet contractual obligations. Prepare and summarize chargeback data analysis to identify key trends and communicate discrepancy drivers, sales dynamics and claim processing opportunities. Extract, prepare and summarize chargeback detail reports to support operations and department goals/needs. Serve as SME for Chargebacks in the Model N system, assist users, troubleshoot functionality issues, and provide department expertise. Develop and maintain collaborative relationships with Contracts, Membership, Internal Support Departments and Key Wholesaler Contacts through effective communication. Identify opportunities for process improvements and system enhancements to improve efficiency and reduce discrepancies. Update SOPs to remain current and utilize expertise to identify enhancements. Analyze and summarize large data sets to provide actionable information for leadership and stakeholders. Adhere to Fresenius Kabi and Chargeback Department Policies and Procedures. Comply with company policies related to Health, Safety, Environment, Energy, and Quality Management Systems. Qualifications
Bachelor’s degree in business or financial field. 2+ years of pharmaceutical industry experience or related field required. Intermediate to advanced Microsoft Word and Excel skills. SAP 6.0 experience required. Model N or equivalent ERP system experience required. Accounts receivable and data analysis experience required. Experience collaborating with large and complex wholesaler/distributor accounts. Strong understanding of general accounting. Ability to work in a complex and changing environment with minimal supervision, make independent decisions and work within a team. Strong analytical, organizational, written, and verbal communication skills. Ability to initiate complex analysis, manage details and communicate results strategically. Ability to build cross-functional relationships and influence outcomes. Excellent communication, presentation, and collaboration skills; good judgment and problem-solving abilities. Additional Information
Salary Range: $70,000 - $85,000 per year. Final pay determinations depend on factors including experience, education, knowledge, skills, and abilities. Benefits include medical, dental, vision coverage, life insurance, disability, 401(k) with company contribution, and wellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
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The Senior Chargeback Analyst is responsible for researching, resolving, analyzing, and trending chargeback discrepancies to result in appropriate credits within Wholesaler / Distributor contractual terms. This role involves interpreting large datasets across multiple systems and databases to validate deductions against contract terms. Negotiates paybacks with Wholesaler/Distributor partners and ensures timely resolution and payment. Responsible for compiling data, analyzing trending chargeback issues, summarizing findings and delivering clear, data-driven insights that support informed decision-making by management. Supports the Team Lead and Manager in achieving departmental goals and driving key initiatives. Provides training and guidance to Chargeback Analysts, providing direction and guidance. This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week. Responsibilities
Monitor daily operations ensuring chargebacks are processed and appropriate payments are issued within requirements. Provide coaching, mentoring, and training to chargeback analysts ensuring department policies and procedures are being followed at all times. Assist in internal and external reports and audits for the Chargeback Department. Extract and compile large data sets from Model-N, SAP and other systems for analysis and deduction resolution. Analyze and interpret large data sets using Excel and/or other software to reconcile open chargeback deduction balances. Negotiate deduction paybacks from Wholesaler / Distributor partners and ensure timely payments. Compile, organize and process chargeback data required for management-approved internal offsets. Collaborate with department team members to ensure transparency and reduce conflict of financial activities. Process chargeback claims by analyzing and interpreting validation errors, verifying calculations, and determining final disposition (credit approval or denial with justification). Perform daily reconciliation of chargeback submissions and ensure timely responses for claims that meet contractual obligations. Prepare and summarize chargeback data analysis to identify key trends and communicate discrepancy drivers, sales dynamics and claim processing opportunities. Extract, prepare and summarize chargeback detail reports to support operations and department goals/needs. Serve as SME for Chargebacks in the Model N system, assist users, troubleshoot functionality issues, and provide department expertise. Develop and maintain collaborative relationships with Contracts, Membership, Internal Support Departments and Key Wholesaler Contacts through effective communication. Identify opportunities for process improvements and system enhancements to improve efficiency and reduce discrepancies. Update SOPs to remain current and utilize expertise to identify enhancements. Analyze and summarize large data sets to provide actionable information for leadership and stakeholders. Adhere to Fresenius Kabi and Chargeback Department Policies and Procedures. Comply with company policies related to Health, Safety, Environment, Energy, and Quality Management Systems. Qualifications
Bachelor’s degree in business or financial field. 2+ years of pharmaceutical industry experience or related field required. Intermediate to advanced Microsoft Word and Excel skills. SAP 6.0 experience required. Model N or equivalent ERP system experience required. Accounts receivable and data analysis experience required. Experience collaborating with large and complex wholesaler/distributor accounts. Strong understanding of general accounting. Ability to work in a complex and changing environment with minimal supervision, make independent decisions and work within a team. Strong analytical, organizational, written, and verbal communication skills. Ability to initiate complex analysis, manage details and communicate results strategically. Ability to build cross-functional relationships and influence outcomes. Excellent communication, presentation, and collaboration skills; good judgment and problem-solving abilities. Additional Information
Salary Range: $70,000 - $85,000 per year. Final pay determinations depend on factors including experience, education, knowledge, skills, and abilities. Benefits include medical, dental, vision coverage, life insurance, disability, 401(k) with company contribution, and wellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
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