FirstService Residential
Overview
Join to apply for the
Community Association Manager
role at
FirstService Residential . Job Description: As a Community Manager, you will provide leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position oversees the operation and executes the mission and vision of the Board and community. The Community Manager is responsible for day-to-day operations, legal compliance, and overall oversight of the association and staff. The role creates a single point of contact in the community, enhances communication, and ensures effective oversight of staff and operations. Responsibilities
Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting. Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes. Partner with public, private, and volunteer organizations to provide community services when necessary. Support the activities of the various Board sub-committees. Knowledge of all Community Governing documents. Provide recommendations on revisions. Continual process of seamless connection between the Board of Directors and committees. Provide community leadership and guidance to ensure that the needs or desires of homeowners are addressed. Create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors; monitor and report on the monthly financial position of the association. Provide leadership to each Board meeting in terms of agenda support and written and oral reports. Summarize priorities and follow up. Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable. Work closely with local emergency organizations to maintain emergency and community evacuation plans as appropriate. Confer with other departments, divisions, and outside agencies to identify, develop, and implement programs to meet community needs. Assess and monitor community needs and opportunities for improving service delivery and developing new programs; implement improvements. Attend and participate in professional group meetings; stay abreast of trends and innovations in community management and programming. Maintain on-site visibility throughout common areas and facilities. Understand all agreements for corporate implementation; ensure adherence to master calendar, maintenance calendar, association budgets, and subsidy programs. Review corporation policies to ensure compliance with civil code, declaration, and other governing requirements; perform building inspections and develop action plans for improvements. Ensure due diligence for the protection of client funds, property, and assets. Maintain regular attendance and punctuality. Qualifications
Bachelor's degree in business or related field and three years’ experience in Property Operations, Hospitality, or Construction; or equivalent combination of education and experience. State certifications and licenses may be required or preferred depending on state. Minimum seven years of successful community management experience or equivalent, with at least 4 years in supervising staff with varied expertise. Management experience in a small or medium-sized organization with responsibility for more than one functional department is preferred. Understanding of physical building management, condominium law, financial planning, and law affecting property management. Valid Driver’s License and state-mandated vehicle insurance. Commitment to obtain CPM, PCAM, ARM, or AMS designations or equivalent. Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may involve sitting, standing, stooping, kneeling, lifting up to 25 lbs, and moving objects; may require climbing stairs. Must be able to sit and stand for extended periods; communicate effectively by phone and in person; have finger dexterity for typing. Must be mobile to move around the office and property; may involve lengthy walks on uneven surfaces. Ability to work extended hours, including evenings, weekends, and holidays as necessary; may alternate between indoor and outdoor work. Ability to interact with diverse individuals, stay mentally alert, detail-oriented, and capable of handling multiple assignments with interruptions and changes. Hours over and above normal office hours may occur; schedule is subject to change based on business needs. What We Offer
As a full-time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, paid holidays, time off, and a 401(k) with company match. Occasional travel may be required for training and company functions. Compensation
$80,000 - $85,000 annually Disclaimer
The information in this description is intended to indicate the general nature and level of work performed by employees within this classification. It is not an exhaustive inventory of duties, responsibilities, and qualifications. Management reserves the right to assign or reassign duties as needed.
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Join to apply for the
Community Association Manager
role at
FirstService Residential . Job Description: As a Community Manager, you will provide leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position oversees the operation and executes the mission and vision of the Board and community. The Community Manager is responsible for day-to-day operations, legal compliance, and overall oversight of the association and staff. The role creates a single point of contact in the community, enhances communication, and ensures effective oversight of staff and operations. Responsibilities
Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting. Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes. Partner with public, private, and volunteer organizations to provide community services when necessary. Support the activities of the various Board sub-committees. Knowledge of all Community Governing documents. Provide recommendations on revisions. Continual process of seamless connection between the Board of Directors and committees. Provide community leadership and guidance to ensure that the needs or desires of homeowners are addressed. Create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors; monitor and report on the monthly financial position of the association. Provide leadership to each Board meeting in terms of agenda support and written and oral reports. Summarize priorities and follow up. Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable. Work closely with local emergency organizations to maintain emergency and community evacuation plans as appropriate. Confer with other departments, divisions, and outside agencies to identify, develop, and implement programs to meet community needs. Assess and monitor community needs and opportunities for improving service delivery and developing new programs; implement improvements. Attend and participate in professional group meetings; stay abreast of trends and innovations in community management and programming. Maintain on-site visibility throughout common areas and facilities. Understand all agreements for corporate implementation; ensure adherence to master calendar, maintenance calendar, association budgets, and subsidy programs. Review corporation policies to ensure compliance with civil code, declaration, and other governing requirements; perform building inspections and develop action plans for improvements. Ensure due diligence for the protection of client funds, property, and assets. Maintain regular attendance and punctuality. Qualifications
Bachelor's degree in business or related field and three years’ experience in Property Operations, Hospitality, or Construction; or equivalent combination of education and experience. State certifications and licenses may be required or preferred depending on state. Minimum seven years of successful community management experience or equivalent, with at least 4 years in supervising staff with varied expertise. Management experience in a small or medium-sized organization with responsibility for more than one functional department is preferred. Understanding of physical building management, condominium law, financial planning, and law affecting property management. Valid Driver’s License and state-mandated vehicle insurance. Commitment to obtain CPM, PCAM, ARM, or AMS designations or equivalent. Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may involve sitting, standing, stooping, kneeling, lifting up to 25 lbs, and moving objects; may require climbing stairs. Must be able to sit and stand for extended periods; communicate effectively by phone and in person; have finger dexterity for typing. Must be mobile to move around the office and property; may involve lengthy walks on uneven surfaces. Ability to work extended hours, including evenings, weekends, and holidays as necessary; may alternate between indoor and outdoor work. Ability to interact with diverse individuals, stay mentally alert, detail-oriented, and capable of handling multiple assignments with interruptions and changes. Hours over and above normal office hours may occur; schedule is subject to change based on business needs. What We Offer
As a full-time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, paid holidays, time off, and a 401(k) with company match. Occasional travel may be required for training and company functions. Compensation
$80,000 - $85,000 annually Disclaimer
The information in this description is intended to indicate the general nature and level of work performed by employees within this classification. It is not an exhaustive inventory of duties, responsibilities, and qualifications. Management reserves the right to assign or reassign duties as needed.
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