Troutman Pepper Locke LLP
Overview
Asset Manager role at Troutman Pepper Locke LLP. The Asset Manager is responsible for the lifecycle management and governance of the Firm’s technology assets, ensuring proper inventory, maintenance, and disposal in accordance with established policies and procedures. Responsibilities
Partner with cross-functional stakeholders for procurement of new assets and disposition of legacy assets to establish controls and processes for an accurate and dynamic enterprise asset inventory. Collaborate with teams to support in-depth reporting on development plans and schedules at a detailed asset level, including project budgets and key budget variances. Define and monitor asset management service levels / key performance indicators in partnership with functional leadership and solution/service owners. Oversee the Firm’s IT asset management (ITAM) program in partnership with the ServiceNow Platform Owner, including inventory management, software licensing, maintenance, and disposal procedures and controls. Support the definition of guidelines for the use of all firm assets in partnership with Information Security. Maintain the Firm’s database / system of record for assets (e.g., software, hardware) and configuration management (CMDB), ensuring records are accurate and up-to-date. Collaborate with stakeholders on design and execution of standards and operational processes for configuration management. Assist in building out configuration information to support IT Service Management and Information Security processes (e.g., incident, problem, change, release management, risk management). Identify opportunities for simplification, cost savings, risk reduction, and efficiency across the Firm’s technology. Evaluate industry solutions to drive continuous improvement and automation for asset management activities. Work with cross-functional stakeholders to apply design enhancements to ITAM technology to drive process effectiveness and uphold standards. Partner with Information Security leads on recurring asset management certification processes in coordination with system owners. Ensure service level agreements (SLAs) are understood and measured for delivery. Inform strategic design of other Service Management technology systems, solutions, and modules that enable and support asset management. Stay abreast of industry trends and best practices related to asset management, and share knowledge across technical and non-technical teams. Knowledge, Skills & Capabilities
Ability to prioritize and work effectively in a time-sensitive, high-visibility environment. Strong service orientation and ability to develop effective working relationships with users and stakeholders at all levels. Demonstrated ability to act as a change agent, leading and inspiring others to adopt change. Highly motivated, analytical, organized, and efficient; excellent problem solving and debugging skills. Ability to work well under pressure and as part of a team, and to lead others. Education & Experience
Bachelor’s degree preferred, ideally in Computer Science, Finance, Information Systems, or a related technical field. Minimum of five (5) years of relevant experience, ideally in a large law firm, professional services organization, or legal information services provider. Experience with leading IT asset management, discovery, and automation/workflow tools (e.g., ServiceNow). Experience in leading and influencing staff to adopt ITAM standards, processes, and controls. Experience with business process re-engineering to achieve performance improvements. Experience designing an enterprise ITAM framework, preferably in a professional services or legal firm. Experience establishing appropriate structure, size, and scale for IT asset management within an organization. Experience designing, supporting, and continuously improving IT asset repositories. Relevant technical certifications preferred (e.g., ITIL v4, CITAM). The Firm will comply with applicable city or state workplace mandates in effect regarding Covid-19. This position description describes the general content and requirements for the job. Additional duties may be assigned as determined by business needs. This position description does not constitute a contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Privacy and Equal Employment Opportunity By applying for this position, you agree that Troutman Pepper Locke will process your Personal Information pursuant to our Worker and Applicant Global Privacy Notice. If you have questions about data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise privacy rights, contact privacy@troutman.com. Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions without regard to protected characteristics or classifications as required by law. Compensation Compensation is dependent on factors such as position, location, education, training, and/or experience. Hiring Salary Range $120,000.00 - $140,000.00 Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Sales Industries: Law Practice Portland, OR area job postings may appear alongside this listing, but are unrelated to the Asset Manager role.
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Asset Manager role at Troutman Pepper Locke LLP. The Asset Manager is responsible for the lifecycle management and governance of the Firm’s technology assets, ensuring proper inventory, maintenance, and disposal in accordance with established policies and procedures. Responsibilities
Partner with cross-functional stakeholders for procurement of new assets and disposition of legacy assets to establish controls and processes for an accurate and dynamic enterprise asset inventory. Collaborate with teams to support in-depth reporting on development plans and schedules at a detailed asset level, including project budgets and key budget variances. Define and monitor asset management service levels / key performance indicators in partnership with functional leadership and solution/service owners. Oversee the Firm’s IT asset management (ITAM) program in partnership with the ServiceNow Platform Owner, including inventory management, software licensing, maintenance, and disposal procedures and controls. Support the definition of guidelines for the use of all firm assets in partnership with Information Security. Maintain the Firm’s database / system of record for assets (e.g., software, hardware) and configuration management (CMDB), ensuring records are accurate and up-to-date. Collaborate with stakeholders on design and execution of standards and operational processes for configuration management. Assist in building out configuration information to support IT Service Management and Information Security processes (e.g., incident, problem, change, release management, risk management). Identify opportunities for simplification, cost savings, risk reduction, and efficiency across the Firm’s technology. Evaluate industry solutions to drive continuous improvement and automation for asset management activities. Work with cross-functional stakeholders to apply design enhancements to ITAM technology to drive process effectiveness and uphold standards. Partner with Information Security leads on recurring asset management certification processes in coordination with system owners. Ensure service level agreements (SLAs) are understood and measured for delivery. Inform strategic design of other Service Management technology systems, solutions, and modules that enable and support asset management. Stay abreast of industry trends and best practices related to asset management, and share knowledge across technical and non-technical teams. Knowledge, Skills & Capabilities
Ability to prioritize and work effectively in a time-sensitive, high-visibility environment. Strong service orientation and ability to develop effective working relationships with users and stakeholders at all levels. Demonstrated ability to act as a change agent, leading and inspiring others to adopt change. Highly motivated, analytical, organized, and efficient; excellent problem solving and debugging skills. Ability to work well under pressure and as part of a team, and to lead others. Education & Experience
Bachelor’s degree preferred, ideally in Computer Science, Finance, Information Systems, or a related technical field. Minimum of five (5) years of relevant experience, ideally in a large law firm, professional services organization, or legal information services provider. Experience with leading IT asset management, discovery, and automation/workflow tools (e.g., ServiceNow). Experience in leading and influencing staff to adopt ITAM standards, processes, and controls. Experience with business process re-engineering to achieve performance improvements. Experience designing an enterprise ITAM framework, preferably in a professional services or legal firm. Experience establishing appropriate structure, size, and scale for IT asset management within an organization. Experience designing, supporting, and continuously improving IT asset repositories. Relevant technical certifications preferred (e.g., ITIL v4, CITAM). The Firm will comply with applicable city or state workplace mandates in effect regarding Covid-19. This position description describes the general content and requirements for the job. Additional duties may be assigned as determined by business needs. This position description does not constitute a contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Privacy and Equal Employment Opportunity By applying for this position, you agree that Troutman Pepper Locke will process your Personal Information pursuant to our Worker and Applicant Global Privacy Notice. If you have questions about data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise privacy rights, contact privacy@troutman.com. Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions without regard to protected characteristics or classifications as required by law. Compensation Compensation is dependent on factors such as position, location, education, training, and/or experience. Hiring Salary Range $120,000.00 - $140,000.00 Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Sales Industries: Law Practice Portland, OR area job postings may appear alongside this listing, but are unrelated to the Asset Manager role.
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