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Cencora

Director, National Accounts

Cencora, United, Pennsylvania, us, 15689

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Overview

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Director, National Accounts

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Cencora . Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Responsibilities

Builds, enhances and maintains effective relationships with National Accounts to ensure a high level of customer satisfaction. Leads a team of Sales Executives who maintain existing relationships with national customers and identify opportunities to improve the customer experience. Develops and implements Project Charters to support customer key initiatives. Tracks charter results to ensure effectiveness. Establishes value adds within customer accounts to generate loyalty and traction. Proactively drives National Account and GPO profitability through maximizing PRxO opportunities. Builds relationships with GPO teams; ensures strong ongoing relationships with GPO leadership. Serves as a subject matter expert to internal stakeholders and consults on complex relationship management and sales solutions to optimize customer satisfaction and achieve business results. Builds and directs a more complex relationship platform by identifying senior contacts within targeted accounts to achieve profitable sales and Cencora Enterprise growth. Identifies and leads cross-departmental initiatives and opportunities in support of Cencora. Provides leadership and oversight to internal teams working to fulfill account needs while maintaining personal ownership through resolution. Provides feedback and intelligence to internal partners on existing and targeted customers. Conducts customer meetings and QBRs, delivering strategic value to customers. Identifies and resolves complex client issues/concerns in a timely and collaborative manner. Meets or exceeds all department sales goals/targets for the assigned national accounts. Requirements

Requires broad training in fields such as business administration, accounting, sales, marketing, computer sciences or similar vocations. Requires a four year bachelor’s degree or equivalent combination of experience and education. Normally requires a minimum of five (5) years directly related and progressively responsible experience. Must be willing to travel up to 50%. Ability to mentor and manage Sales Executives and Account Managers. Strong knowledge of Healthcare Systems industries, trends, and challenges facing customers. Ability to develop, forecast, and own responsibility for strategic sales targets. Ability to work with Sales Executives to identify and prioritize sales leads. Excellent consultative selling skills and desire to continually develop them. Excellent working knowledge of Cencora programs and solutions that offer increased customer value and stickiness. Ability to communicate effectively orally and in writing. Excellent customer service skills to address issues through channels such as Customer Care without compromising selling-focused conversations. Strong organizational skills; attention to detail. Strong analytical and probing skills. Strong presentation skills. Strong time management skills; ability to schedule customer appointments in advance. Good understanding of value and profit. What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. Benefits include medical, dental, and vision care, plus a comprehensive suite of programs focused on physical, emotional, financial, and social wellness. We offer training programs, professional development resources, mentorship, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora Salary Range* $100,700 - 155,100 Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other protected class. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora provides reasonable accommodations to individuals with disabilities during the employment process; requests can be made by calling 888.692.2272 or emailing hrsc@cencora.com. Affiliated Companies: AmerisourceBergen Services Corporation

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