Harbor Health Services, Inc.
Harbor Health Services
is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. We are currently seeking a
WIC Program Assistant
to join our team at the Harbor WIC Program. The WIC Program Assistant coordinates the reception, file management, certification and check processing for WIC related activities. This position is Full Time, 37 hours per week, and is primarily based at our partnering WIC office at DotHouse Health but must be flexible to work at our other WIC locations in Dorchester as well. Responsibilities: Performs reception duties including answering and directing phone calls, screening applicant inquiries for eligibility, managing appointment scheduling/rescheduling, greeting and triaging participants to appropriate staff, and overseeing flow of applicants/participants in waiting area. Follows all protocols and/or regulations for processing applicants/participants for (re)certification, including verification of identity, income, residency, and participant category, and completes data entry for (re)certification. Educates and/or explains participant’s rights and responsibilities, WIC foods, and using benefits at authorized vendors. Referrals to MassHealth, Supplemental Nutrition Assistance Program (SNAP), and Transitional Aid to Families of Dependent Children (TAFDC) programs as well as other health and human service programs. Provides notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits. Oversees benefit issuance for prescribed food prescription, including re-issuing of food/formula prescription benefits and security of WIC Card stock. Performs quality assurance activities. Requirements: High School Diploma or G.E.D. One year of general office experience with proficient computer skills including Microsoft Word, Excel, and Outlook. Experience in health care or community facility preferred. Good communication and interpersonal skills. Must be available to work at multiple WIC sites and during program clinic hours, as needed. Bilingual Spanish/English highly desired. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!
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is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. We are currently seeking a
WIC Program Assistant
to join our team at the Harbor WIC Program. The WIC Program Assistant coordinates the reception, file management, certification and check processing for WIC related activities. This position is Full Time, 37 hours per week, and is primarily based at our partnering WIC office at DotHouse Health but must be flexible to work at our other WIC locations in Dorchester as well. Responsibilities: Performs reception duties including answering and directing phone calls, screening applicant inquiries for eligibility, managing appointment scheduling/rescheduling, greeting and triaging participants to appropriate staff, and overseeing flow of applicants/participants in waiting area. Follows all protocols and/or regulations for processing applicants/participants for (re)certification, including verification of identity, income, residency, and participant category, and completes data entry for (re)certification. Educates and/or explains participant’s rights and responsibilities, WIC foods, and using benefits at authorized vendors. Referrals to MassHealth, Supplemental Nutrition Assistance Program (SNAP), and Transitional Aid to Families of Dependent Children (TAFDC) programs as well as other health and human service programs. Provides notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits. Oversees benefit issuance for prescribed food prescription, including re-issuing of food/formula prescription benefits and security of WIC Card stock. Performs quality assurance activities. Requirements: High School Diploma or G.E.D. One year of general office experience with proficient computer skills including Microsoft Word, Excel, and Outlook. Experience in health care or community facility preferred. Good communication and interpersonal skills. Must be available to work at multiple WIC sites and during program clinic hours, as needed. Bilingual Spanish/English highly desired. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!
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