Veterans in Healthcare
Overview
Harbor Health Services is an innovative, growing, mission-based organization that provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. We operate programs including WIC Nutrition Program. We are seeking a WIC Program Assistant to join the Harbor WIC Program. Role:
The WIC Program Assistant coordinates reception, file management, certification and check processing for WIC related activities. This is a full-time position (37 hours per week). The position is primarily based at our partnering WIC office at DotHouse Health but must be flexible to work at our other WIC locations in Dorchester as well. Responsibilities
Performs reception duties including: Answers and directs phone calls Screens applicant inquiries for eligibility Manages appointment scheduling/rescheduling including reminder phone calls Greets and triages participants to appropriate staff Oversees flow of applicants/participants in waiting area Clerical duties as required Follows all protocols and/or regulations for processing applicants/participants for (re)certification including: Verification of identity, income, residency, and participant category and completes data entry for (re)certification Educates and/or explains participant’s rights and responsibilities, WIC foods, and using benefits at authorized vendors References to MassHealth, SNAP, and TAFDC programs and other health and human service programs Provides notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits Oversees benefit issuance for prescribed food prescription including: Re-issuing of food/formula prescription benefits Security of WIC Card stock Performs quality assurance activities Requirements
High School Diploma or G.E.D. One year of general office experience with proficient computer skills including Microsoft Word, Excel and Outlook Experience in health care or community facility preferred Good communication and interpersonal skills Must be available to work at multiple WIC sites and during program clinic hours, as needed Bilingual Spanish/English highly desired All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#J-18808-Ljbffr
Harbor Health Services is an innovative, growing, mission-based organization that provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. We operate programs including WIC Nutrition Program. We are seeking a WIC Program Assistant to join the Harbor WIC Program. Role:
The WIC Program Assistant coordinates reception, file management, certification and check processing for WIC related activities. This is a full-time position (37 hours per week). The position is primarily based at our partnering WIC office at DotHouse Health but must be flexible to work at our other WIC locations in Dorchester as well. Responsibilities
Performs reception duties including: Answers and directs phone calls Screens applicant inquiries for eligibility Manages appointment scheduling/rescheduling including reminder phone calls Greets and triages participants to appropriate staff Oversees flow of applicants/participants in waiting area Clerical duties as required Follows all protocols and/or regulations for processing applicants/participants for (re)certification including: Verification of identity, income, residency, and participant category and completes data entry for (re)certification Educates and/or explains participant’s rights and responsibilities, WIC foods, and using benefits at authorized vendors References to MassHealth, SNAP, and TAFDC programs and other health and human service programs Provides notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits Oversees benefit issuance for prescribed food prescription including: Re-issuing of food/formula prescription benefits Security of WIC Card stock Performs quality assurance activities Requirements
High School Diploma or G.E.D. One year of general office experience with proficient computer skills including Microsoft Word, Excel and Outlook Experience in health care or community facility preferred Good communication and interpersonal skills Must be available to work at multiple WIC sites and during program clinic hours, as needed Bilingual Spanish/English highly desired All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#J-18808-Ljbffr