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Jerry

Senior Associate, Business Operations

Jerry, Portland, Oregon, United States, 97204

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Overview

Jerry is seeking a Senior Associate, Business Operations to join our growing team. We hit profitability in early 2024 and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. The role champions data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1). You will leverage advanced machine learning models to conduct in-depth analyses and extract insights that shape growth strategies. Jerry is building the first super app to make car ownership affordable and accessible — insurance, buy/sell, registration, loans, safety, repairs, parking, etc. It targets a $2T market in the U.S. Since 2019, we have launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240M in funding, and scaled revenue 60x and the team to 225 across 6 countries. We offer an equitable, data-driven culture with ownership and impact across the business. The position is based in a fast-paced environment with opportunities to disrupt a massive market. How You Will Make An Impact

Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth Identify opportunities to automate manual processes and optimize operational efficiency Preferred Experience

Bachelor’s degree in a quantitatively or intellectually rigorous discipline 2-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations High level of comfort with SQL and/or running complex data analysis Who You Are

You have a framework for problem solving and live by first principles You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence Equal Employment Opportunity: Jerry.ai is an EEO employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We provide reasonable accommodations for individuals with disabilities in our job application process. If you need assistance, please contact recruiting@jerry.ai. The successful candidate’s starting pay will be within the range listed in the posting, determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Compensation may include equity opportunities where applicable. Benefits include health, dental, and vision coverage, paid time off, parental leave, 401(k) with employer matching, wellness benefits, and more. Some benefits may vary for part-time, contract, or freelance roles. About Jerry.ai

Jerry.ai is America’s first and only super app to simplify car ownership. We combine AI/ML to automate owning and maintaining a car while offering personalized services for all car owners’ needs, from insurance and financing to maintenance and safety. We are the #1 rated and most downloaded app in our category with a 4.7 star rating and over 5 million customers. Founded in 2017, Jerry.ai has raised more than $240 million in financing and is backed by passionate, curious people who love solving real-world problems. Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing; Industries: Software Development

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