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Protingent

Sr. Business Analyst

Protingent, Santa Clara, California, us, 95053

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Overview

Sr. Business Analyst contract opportunity located in Santa Clara, CA. Job Title

Sr. Business Analyst Base pay range

$75.00/hr - $83.00/hr Job Description

Protingent Staffing has an exciting contract Sr. Business Analyst opportunity with our client located in Santa Clara, CA. Responsibilities

As a vital team member, you will be responsible for identifying the areas of improvement in our current business processes, developing and implementing new strategies and technologies, and collaborating with stakeholders to ensure alignment and successful adoption of the new procedures. Conduct process audits and performance assessments to ensure the effectiveness of the new processes and provide training and support to the team members to ensure that best practices are followed. Analyze current business processes, workflows and procedures to identify areas for improvement. Develop and implement optimized processes and procedures to enhance efficiency, productivity and customer satisfaction. Collaborate with stakeholders to design and execute new Quote to Cash products aligned with organizational goals. Monitor and evaluate the effectiveness of implemented features, measure key performance indicators and make necessary adjustments for continuous improvement. Stay updated on industry trends, emerging technologies and process improvement methodologies. Help drive the roadmap for business process automation related to the subscription functions; Quote to Cash. Gain cross functional alignment across product, sales ops, finance, legal, operations, services, etc. Plan, implement and monitor business process changes for projects. Assist in making business decisions relating to system implementation, modification, maintenance, etc. Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP. Collaborate with IT Architects and product management to define and implement effective and efficient solutions to help scale the business. Assume a hands-on role in testing solutions, identifying issues, validating that solutions meet specifications, and communicating to team members. Present analyses, solutions and business cases to senior management. Coordinate with cross-functional teams to develop business process requirements. Job Qualifications

Bachelor’s degree in business administration, management or a related field. 10+ years of experience in a process analyst role, including substantial experience in Enterprise Applications (e.g., eCommerce, Salesforce, ERP, Zuora). Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge. Familiarity with process mapping and modeling techniques. Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems. Strong analytical skills with the ability to collect, study and interpret complex data. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar), MS Office, SFDC CPQ, Contracts and CRM modules. Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Job Details

Job Type: Contract Pay Rate: $75-$83 an hour Location: Santa Clara (100% onsite) Benefits

Protingent offers competitive salaries, insurance plan options (HDHP or POS), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan. About Protingent

Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future. Seniority level

Mid-Senior level Employment type

Contract Job function

Research, Analyst, and Information Technology

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