Monro, Inc.
Overview
Monro, Inc. is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and we value a people-first approach where every guest is important and every teammate is valued. Headquartered in Rochester, NY, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting regional strength and community connections. Under the Monro banner, we are united as a TEAM with the mission to bring guests the highest quality tire and auto service in the industry. Positions are available in our retail locations across brands, in field management, and in store operations at our Store Support Center in Rochester, NY. If you like helping others as much as you like working on cars, if you enjoy being part of a team, solving problems, and building guest relationships, Monro may be your Destination. Job Description
ASSISTANT AUTOMOTIVE STORE MANAGER The Assistant Manager role is a full-time position and is hourly based upon the needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager assists in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position ensures that all teammates deliver exceptional 5-Star service to our guests, through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for time commitments and quality. Pay
is competitive and based on experience! Earn $18 to $22 per hour. Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions Attend to all guest needs in areas of sales, service, complaints, and adjustments Build guest relationships to maximize customer satisfaction, loyalty, and retention Assist technicians in conveying repair and service needs to guests Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently guest-ready Assist with inventory management including pulling tires and parts, unloading and stocking inventory Provide direction and oversight to other technicians and assist where needed with services/repairs Assist in organizing the store’s workflow to ensure efficient use of technician skills and timely completion of services/repairs in accordance with Monro standards Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards Perform Store Manager functions as business needs dictate Perform other duties as assigned by direct supervisor Eligible for incentives and bonuses Qualifications
Minimum Qualifications High school or GED equivalent 2+ years of automotive and sales experience 2+ years of automotive repair experience Valid Driver License Ability to work with hands overhead, stand for long periods and lift 50 lbs Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Guest and team-focused mindset Preferred Qualifications Proven Automotive or Automotive Quick Lube sales experience Leadership experience Additional Information
Benefits Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401(k) eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for full-time teammates Employee Access Perks Career Advancement Opportunities Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, and coursework through Monro University to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Function
Management Industry
Automotive
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Monro, Inc. is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and we value a people-first approach where every guest is important and every teammate is valued. Headquartered in Rochester, NY, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting regional strength and community connections. Under the Monro banner, we are united as a TEAM with the mission to bring guests the highest quality tire and auto service in the industry. Positions are available in our retail locations across brands, in field management, and in store operations at our Store Support Center in Rochester, NY. If you like helping others as much as you like working on cars, if you enjoy being part of a team, solving problems, and building guest relationships, Monro may be your Destination. Job Description
ASSISTANT AUTOMOTIVE STORE MANAGER The Assistant Manager role is a full-time position and is hourly based upon the needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager assists in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position ensures that all teammates deliver exceptional 5-Star service to our guests, through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for time commitments and quality. Pay
is competitive and based on experience! Earn $18 to $22 per hour. Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions Attend to all guest needs in areas of sales, service, complaints, and adjustments Build guest relationships to maximize customer satisfaction, loyalty, and retention Assist technicians in conveying repair and service needs to guests Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently guest-ready Assist with inventory management including pulling tires and parts, unloading and stocking inventory Provide direction and oversight to other technicians and assist where needed with services/repairs Assist in organizing the store’s workflow to ensure efficient use of technician skills and timely completion of services/repairs in accordance with Monro standards Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards Perform Store Manager functions as business needs dictate Perform other duties as assigned by direct supervisor Eligible for incentives and bonuses Qualifications
Minimum Qualifications High school or GED equivalent 2+ years of automotive and sales experience 2+ years of automotive repair experience Valid Driver License Ability to work with hands overhead, stand for long periods and lift 50 lbs Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Guest and team-focused mindset Preferred Qualifications Proven Automotive or Automotive Quick Lube sales experience Leadership experience Additional Information
Benefits Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401(k) eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for full-time teammates Employee Access Perks Career Advancement Opportunities Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, and coursework through Monro University to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Function
Management Industry
Automotive
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