Monro Muffler/Brake
Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting regional strength and community connections. We are united under the Monro banner and share the mission to bring guests the highest quality tire and auto service in the industry. We’re looking for motivated individuals at every stage in their career to join our vision to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. Positions are available in our retail locations across brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you enjoy helping others, teamwork, problem solving, and guest relationships, Monro could be your destination.
Destination Monro - Your Career is Here!
Position Assistant Automotive Store Manager
Pay range $15/hr to $19/hr • Based on Experience
The Assistant Manager role is full-time and hourly, based on business needs. The Assistant Manager is a key holder for the store and acts as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager helps manage the operations of an automotive retail service and repair store to meet or exceed service standards and Monro’s performance and profitability goals. This role ensures all teammates deliver exceptional 5-star service through effective communication of vehicle issues and proposed solutions, while consistently meeting guest expectations for time and quality.
Responsibilities
Schedule guest appointments for the optimal use of technician skills to complete vehicle services/repairs efficiently and on time.
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to guest needs in sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is maintained in excellent condition, clean, and guest-ready according to Monro standards.
Assist with inventory management, including pulling tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist with services/repairs as needed.
Organize the store’s workflow to ensure technician skills are utilized efficiently for timely completion of services/repairs in line with Monro standards.
Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards; maintain safety as trained.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned by the direct supervisor.
Eligible for incentives and bonuses.
Qualifications Minimum Qualifications
High school or GED equivalent.
2+ years of automotive and sales experience.
Valid Driver License.
Ability to work with hands overhead, stand for long periods, and lift up to 50 lbs.
Excellent communication skills and basic arithmetic to calculate figures such as discounts, interest, commissions, and percentages.
Guest and team-focused mindset.
Monro conducts criminal background checks for positions with security and/or financial responsibilities. Background checks comply with applicable law; no applicant is automatically disqualified solely due to a criminal record. Consideration factors include nature and timing of the offense and relevance to the position.
Preferred Qualifications
Automotive State Inspector License
ASE Automotive Certifications
Proven automotive or automotive quick-lube sales experience
Leadership experience
Benefits
Performance-based incentives
Paid vacation and holidays for full-time teammates
Reimbursement for ASE certifications
Reimbursement for state inspection licenses where applicable
401(k) eligibility immediately upon hire
Direct deposit
Employee discounts
Healthcare, vision, and dental for full-time teammates
Employee access perks
Career advancement opportunities
Your next Destination!
Growth Opportunity:
Monro is committed to helping teammates grow their careers through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company-sponsored certifications, and access to Monro University, empowering them to advance to the next level.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting regional strength and community connections. We are united under the Monro banner and share the mission to bring guests the highest quality tire and auto service in the industry. We’re looking for motivated individuals at every stage in their career to join our vision to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. Positions are available in our retail locations across brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you enjoy helping others, teamwork, problem solving, and guest relationships, Monro could be your destination.
Destination Monro - Your Career is Here!
Position Assistant Automotive Store Manager
Pay range $15/hr to $19/hr • Based on Experience
The Assistant Manager role is full-time and hourly, based on business needs. The Assistant Manager is a key holder for the store and acts as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager helps manage the operations of an automotive retail service and repair store to meet or exceed service standards and Monro’s performance and profitability goals. This role ensures all teammates deliver exceptional 5-star service through effective communication of vehicle issues and proposed solutions, while consistently meeting guest expectations for time and quality.
Responsibilities
Schedule guest appointments for the optimal use of technician skills to complete vehicle services/repairs efficiently and on time.
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to guest needs in sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is maintained in excellent condition, clean, and guest-ready according to Monro standards.
Assist with inventory management, including pulling tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist with services/repairs as needed.
Organize the store’s workflow to ensure technician skills are utilized efficiently for timely completion of services/repairs in line with Monro standards.
Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards; maintain safety as trained.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned by the direct supervisor.
Eligible for incentives and bonuses.
Qualifications Minimum Qualifications
High school or GED equivalent.
2+ years of automotive and sales experience.
Valid Driver License.
Ability to work with hands overhead, stand for long periods, and lift up to 50 lbs.
Excellent communication skills and basic arithmetic to calculate figures such as discounts, interest, commissions, and percentages.
Guest and team-focused mindset.
Monro conducts criminal background checks for positions with security and/or financial responsibilities. Background checks comply with applicable law; no applicant is automatically disqualified solely due to a criminal record. Consideration factors include nature and timing of the offense and relevance to the position.
Preferred Qualifications
Automotive State Inspector License
ASE Automotive Certifications
Proven automotive or automotive quick-lube sales experience
Leadership experience
Benefits
Performance-based incentives
Paid vacation and holidays for full-time teammates
Reimbursement for ASE certifications
Reimbursement for state inspection licenses where applicable
401(k) eligibility immediately upon hire
Direct deposit
Employee discounts
Healthcare, vision, and dental for full-time teammates
Employee access perks
Career advancement opportunities
Your next Destination!
Growth Opportunity:
Monro is committed to helping teammates grow their careers through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company-sponsored certifications, and access to Monro University, empowering them to advance to the next level.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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