Southside Blooms
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Operations Supervisor
role at
Southside Blooms
Southside Blooms, a 501(c)3 nonprofit farm-to-vase florist located on the south and west side of Chicago, provides unique and fashion-forward floral arrangements while remaining dedicated to environmental sustainability and community support. By offering employment and training opportunities for at-risk youth, Southside Blooms creates a positive impact on the surrounding communities.
Although resumes, work experience, and educational background are important, we look beyond these and hire talented people who can help us create extraordinary moments for our customers and shape the future of our floral business.
Overview The Operations Supervisor oversees and streamlines the day-to-day operations of our floral shop, urban farms, and events. The ideal candidate understands flower farming and sustainable agricultural practices, with experience in retail or floral operations. This role manages the farm-to-vase supply chain, ensuring efficiency from harvest to final arrangement, with responsibilities in inventory, sourcing from urban farms, team coordination, customer service, and workflow optimization.
Responsibilities
Oversee ordering, receiving, and stock management of floral products, farm-grown flowers, supplies, and merchandise.
Collaborate with farm staff to coordinate flower harvesting schedules and ensure product availability and freshness.
Supervise and provide direction to shop staff, including florists, sales associates, and delivery drivers.
Monitor customer service standards and address inquiries or concerns professionally.
Evaluate and improve operational processes to increase efficiency and reduce costs.
Ensure the shop complies with health, safety, and environmental regulations.
Maintain accurate records of inventory, sales, production timelines, and employee schedules.
Support training related to flower care, post-harvest handling, and sustainable floral practices.
Manage and motivate a team to meet operational goals and deliver exceptional customer service.
Collaborate with the farm team to ensure a consistent and high-quality flower supply chain.
Prioritize tasks and manage time effectively in a busy, seasonal environment.
Adapt to changes in workload, farm production cycles, and customer demands.
Required Qualifications
High school diploma or equivalent; a degree in business, horticulture, agriculture, or a related field is a plus.
Proven experience in an operations or supervisory role, preferably in an e-commerce, floral, or agricultural environment.
Basic knowledge of flower farming, seasonal bloom cycles, and post-harvest flower care is highly desirable.
Strong understanding of inventory management and basic budgeting.
Ability to work in a fast-paced and dynamic environment.
Experience with point-of-sale systems, inventory software, and Microsoft Office or similar tools.
Excellent customer service skills and a passion for delivering high-quality floral products.
Knowledge of health and safety regulations and best practices in both retail and farming settings.
Ability to work flexible hours, including weekends and holidays, as needed.
What We Provide You
8-hour shifts
Monday to Friday schedule
Overtime available
Weekends as needed
Equal Opportunity Southside Blooms is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We are committed to building an environment of mutual respect, free of discrimination and harassment, where opportunities are available to everyone based on business needs, job requirements, and individual qualifications.
It is important to note that the listed job duties are not exhaustive. As a collaborative team environment, additional tasks may be assigned as needed, provided they align with the scope of the role. Any supplementary responsibilities will be reasonable in nature, and accommodations will be provided as necessary.
Job Details
Seniority level: Mid-Senior level
Employment type: Temporary
Job function: Management and Manufacturing
Industries: Non-profit Organizations
#J-18808-Ljbffr
Operations Supervisor
role at
Southside Blooms
Southside Blooms, a 501(c)3 nonprofit farm-to-vase florist located on the south and west side of Chicago, provides unique and fashion-forward floral arrangements while remaining dedicated to environmental sustainability and community support. By offering employment and training opportunities for at-risk youth, Southside Blooms creates a positive impact on the surrounding communities.
Although resumes, work experience, and educational background are important, we look beyond these and hire talented people who can help us create extraordinary moments for our customers and shape the future of our floral business.
Overview The Operations Supervisor oversees and streamlines the day-to-day operations of our floral shop, urban farms, and events. The ideal candidate understands flower farming and sustainable agricultural practices, with experience in retail or floral operations. This role manages the farm-to-vase supply chain, ensuring efficiency from harvest to final arrangement, with responsibilities in inventory, sourcing from urban farms, team coordination, customer service, and workflow optimization.
Responsibilities
Oversee ordering, receiving, and stock management of floral products, farm-grown flowers, supplies, and merchandise.
Collaborate with farm staff to coordinate flower harvesting schedules and ensure product availability and freshness.
Supervise and provide direction to shop staff, including florists, sales associates, and delivery drivers.
Monitor customer service standards and address inquiries or concerns professionally.
Evaluate and improve operational processes to increase efficiency and reduce costs.
Ensure the shop complies with health, safety, and environmental regulations.
Maintain accurate records of inventory, sales, production timelines, and employee schedules.
Support training related to flower care, post-harvest handling, and sustainable floral practices.
Manage and motivate a team to meet operational goals and deliver exceptional customer service.
Collaborate with the farm team to ensure a consistent and high-quality flower supply chain.
Prioritize tasks and manage time effectively in a busy, seasonal environment.
Adapt to changes in workload, farm production cycles, and customer demands.
Required Qualifications
High school diploma or equivalent; a degree in business, horticulture, agriculture, or a related field is a plus.
Proven experience in an operations or supervisory role, preferably in an e-commerce, floral, or agricultural environment.
Basic knowledge of flower farming, seasonal bloom cycles, and post-harvest flower care is highly desirable.
Strong understanding of inventory management and basic budgeting.
Ability to work in a fast-paced and dynamic environment.
Experience with point-of-sale systems, inventory software, and Microsoft Office or similar tools.
Excellent customer service skills and a passion for delivering high-quality floral products.
Knowledge of health and safety regulations and best practices in both retail and farming settings.
Ability to work flexible hours, including weekends and holidays, as needed.
What We Provide You
8-hour shifts
Monday to Friday schedule
Overtime available
Weekends as needed
Equal Opportunity Southside Blooms is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We are committed to building an environment of mutual respect, free of discrimination and harassment, where opportunities are available to everyone based on business needs, job requirements, and individual qualifications.
It is important to note that the listed job duties are not exhaustive. As a collaborative team environment, additional tasks may be assigned as needed, provided they align with the scope of the role. Any supplementary responsibilities will be reasonable in nature, and accommodations will be provided as necessary.
Job Details
Seniority level: Mid-Senior level
Employment type: Temporary
Job function: Management and Manufacturing
Industries: Non-profit Organizations
#J-18808-Ljbffr