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The HT Group

Senior Deposit Operations Manager

The HT Group, Austin, Texas, us, 78716

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Overview

The HT Group has partnered with a financial services institution to hire a

Senior Deposit Operations Manager

to lead and evolve our Deposit Operations team. This role will play a critical part in overseeing essential back-office banking functions, modernizing operational processes, and guiding a growing team through a period of transformation and efficiency gains. Location - Bastrop TX Key Responsibilities

Lead and manage the Deposit Operations team, with a focus on in-house, manual processing functions that have not yet been transitioned to outsourced platforms. Oversee all functions of payment operations and core support services, including ACH, wires, mobile/ATM deposits, debit card processing, fraud/forgery, and exception item handling. Promote relevant banking products and services based on customer needs. Provide leadership, coaching, and technical guidance to the team, fostering a culture of accountability, collaboration, and professional development. Serve as system administrator for department platforms, managing user access and coordinating recordings with IT and Communications. Identify operational inefficiencies and drive the migration of select manual processes to outsourced solutions over the next 12–18 months. Generate and distribute customer statements, credit bureau reports, CP insurance files, and account analysis statements. Administer Remote Deposit Now (RDN) product—maintain procedures, enroll new users, and provide training. Partner with senior leadership to modernize and optimize banking operations while maintaining a high standard of service delivery and risk management. Ensure compliance with regulatory requirements and internal policies across all operational functions. Serve as a subject matter expert and escalation point for complex issues related to deposit operations. Qualifications

10+ years of experience in banking, with a strong background in

deposit operations and back-office processing . In-depth knowledge of:

ACH systems and processes Wire transfers (domestic and international) Debit card operations Treasury management products and services

Proven leadership experience, ideally in a management role within a large regional bank or financial institution. Familiar with bank equipment to include teller cash recyclers, coin counters, coin rollers, ATMs, safes, vaults, drive-thru equipment, etc. Strong understanding of operational risk, compliance requirements, and banking regulations. Experience managing and supporting team transformation and change management initiatives. Excellent communication, interpersonal, and team-building skills. Ability to work in a fast-paced environment and manage multiple priorities with confidence.

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