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AutoZone

Store Manager

AutoZone, Ellicott City, Maryland, United States, 21042

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Overview

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Store Manager Responsibilities

Leadership & Team Development: Recruit, supervise, schedule, train, and develop store personnel. Motivate employees to excel in their roles and enhance productivity. Operations & Safety: Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager. Conduct opening and closing procedures. Manage emergency situations and follow proper accident protocols. Monitor risk and safety management, ensuring PPE compliance. Communication & Customer Engagement: Ensure clear and effective communication within the team. Follow up on tasks and provide timely updates. Address customer concerns professionally, turning complaints into compliments. Sales & Performance Metrics: Drive WOW! Customer Service and create an outstanding shopping experience. Maintain sales productivity, store appearance, and merchandising excellence. Monitor cash flow, inventory, and security control to optimize profitability. Analyze and reconcile Profit & Loss statements, tracking store performance. Process & Team Collaboration: Delegate merchandising tasks efficiently, ensuring timely completion. Provide performance feedback, conduct evaluations, and foster a culture of success. Qualifications

Basic automotive parts knowledge. Proven leadership experience with strong communication, decision-making, and sales-driving skills. Demonstrates integrity, professionalism, and commitment to customer satisfaction. Thrive in fast-paced environments while driving operational excellence and team engagement. Capable of fostering a positive work culture focused on development and results. Proficient in managing, analyzing, and reconciling Profit & Loss statements. Ability to lift, load, and deliver merchandise with safety and accuracy. Flexibility to work evenings, weekends, and holidays as business needs arise. You’ll Go The Extra Mile If You Have

Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Automotive Service Excellence (ASE) Certification preferred. About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Benefits At AutoZone

Competitive pay Medical, dental and vision plans Exclusive discounts and perks, including an AutoZone in-store discount 401(k) with company match and Stock Purchase Plan AutoZoners Living Well Program for mental health support Opportunities for career growth Additional Benefits For Full-Time AutoZoners

Paid time off Life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Tution reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. AutoZone is an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected status.

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