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AutoZone

Store Manager

AutoZone, Randallstown, Maryland, United States, 21133

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Overview

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Responsibilities

Leadership & Team Development: Recruit, supervise, schedule, train, and develop store personnel; assume responsibility for store operations in the absence of the Commercial Sales Manager; motivate employees to excel and improve productivity. Communication & Customer Engagement: Ensure clear, effective communication within the team; follow up on tasks and provide timely updates; address customer concerns professionally and turn complaints into positive experiences. Operational Excellence & Safety Compliance: Conduct opening and closing procedures; manage emergencies and follow proper accident protocols; monitor risk & safety management and ensure PPE compliance. Sales & Performance Metrics: Drive WOW! Customer Service; maintain sales productivity, store appearance, merchandising excellence; monitor cash flow, inventory, and security to optimize profitability; analyze and reconcile Profit & Loss statements. Process & Team Collaboration: Delegate merchandising tasks efficiently, provide performance feedback, conduct evaluations, and foster a culture of success. Qualifications

Basic automotive parts knowledge. Proven leadership experience with strong communication, decision-making, and sales-driving skills. Integrity, professionalism, and commitment to customer satisfaction. Thrives in fast-paced environments while driving operational excellence and team engagement. Capable of fostering a positive work culture focused on development and results. Proficient in managing, analyzing, and reconciling Profit & Loss statements. Ability to lift, load, and deliver merchandise with attention to safety and accuracy. Flexibility to work evenings, weekends, and holidays as needed. You’ll Go The Extra Mile If You Have

Exceptional Communication: Strong people skills and proficiency in Spanish and English. Automotive Service Excellence (ASE) Certification preferred. About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Benefits At AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance to support AutoZoners’ physical, mental and financial well-being. Competitive pay Unrivaled company culture Medical, dental and vision plans Exclusive discounts and perks, including an AutoZone in-store discount 401(k) with company match and Stock Purchase Plan AutoZoners Living Well Program for free mental health support Opportunities for career growth Additional Benefits For Full-Time AutoZoners

Paid time off Life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Tuition reimbursement All AutoZoners: Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits may differ by location. Learn more at Careers.AutoZone.com. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

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