Scribd, Inc.
Overview
Lead Product Manager, Content Trust at Scribd leads the architecture of scalable systems that moderate, analyze, and report on content at global scale. You’ll drive detection technology, automated policy enforcement, and transparency infrastructure to keep users safe while ensuring regulatory compliance. This role puts you at the forefront of trust and safety innovation at a company reshaping how the world consumes content. About The Company
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We democratize the exchange of ideas and information and empower collective expertise through our products: Everand, Scribd, and Slideshare. We value grit, boldness, collaboration, and customer focus. Scribd Flex supports flexible work with intentional in-person moments; occasional in-person attendance may be required for all employees. You Will
Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally Define and track success metrics for Content Trust at the company level over multiple quarters and years Advocate for safety by design principles across Engineering, Product, Legal and Customer Operations Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions You Have
Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains Technical Knowledge: Strong understanding of machine learning applications in content moderation, including NLP and computer vision for harmful content detection Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently User Focus: Consider the pain points of content creators and consumers equally Strategy: Ability to translate complex legal, regulatory, or policy requirements into technical product specifications Analytics: Strong analytical skills and data-driven decision making Partnership: Ability to deliver results across the company and with external partners or vendors Ideally, you have / Bonus points
Direct experience with User Generated Content Experience with LLMs (tuning prompts, evaluating results for precision/recall, cost-performance trade-offs) Crisis management and incident response for content-related risks Resilience and progress-oriented mindset Experience handling legal data requests, content removal requests, and emergency disclosure processes Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act) or similar legislation Passion for balancing user expression rights with safety and regulatory compliance Compensation and Benefits
We acknowledge a compensation package that reflects experience, location, and scope. Salary ranges vary by geography and level. This position is eligible for equity and a comprehensive benefits package. In the United States, salary ranges are provided per location; in California and other regions, ranges are adjusted accordingly. This description is intended for informational purposes and may be adjusted during the hiring process. Working at Scribd
Are you currently based in a location where Scribd is able to employ you? Employees must have their primary residence in or near listed cities in the United States, Canada, or Mexico, including surrounding metro areas or within commuting distance. Scribd supports a range of benefits, including healthcare, parental leave, disability coverage, retirement plans, learning and development, wellness stipends, mental health resources, and more. EEO and Inclusion
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. We encourage applicants from diverse backgrounds to apply.
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Lead Product Manager, Content Trust at Scribd leads the architecture of scalable systems that moderate, analyze, and report on content at global scale. You’ll drive detection technology, automated policy enforcement, and transparency infrastructure to keep users safe while ensuring regulatory compliance. This role puts you at the forefront of trust and safety innovation at a company reshaping how the world consumes content. About The Company
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We democratize the exchange of ideas and information and empower collective expertise through our products: Everand, Scribd, and Slideshare. We value grit, boldness, collaboration, and customer focus. Scribd Flex supports flexible work with intentional in-person moments; occasional in-person attendance may be required for all employees. You Will
Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally Define and track success metrics for Content Trust at the company level over multiple quarters and years Advocate for safety by design principles across Engineering, Product, Legal and Customer Operations Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions You Have
Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains Technical Knowledge: Strong understanding of machine learning applications in content moderation, including NLP and computer vision for harmful content detection Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently User Focus: Consider the pain points of content creators and consumers equally Strategy: Ability to translate complex legal, regulatory, or policy requirements into technical product specifications Analytics: Strong analytical skills and data-driven decision making Partnership: Ability to deliver results across the company and with external partners or vendors Ideally, you have / Bonus points
Direct experience with User Generated Content Experience with LLMs (tuning prompts, evaluating results for precision/recall, cost-performance trade-offs) Crisis management and incident response for content-related risks Resilience and progress-oriented mindset Experience handling legal data requests, content removal requests, and emergency disclosure processes Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act) or similar legislation Passion for balancing user expression rights with safety and regulatory compliance Compensation and Benefits
We acknowledge a compensation package that reflects experience, location, and scope. Salary ranges vary by geography and level. This position is eligible for equity and a comprehensive benefits package. In the United States, salary ranges are provided per location; in California and other regions, ranges are adjusted accordingly. This description is intended for informational purposes and may be adjusted during the hiring process. Working at Scribd
Are you currently based in a location where Scribd is able to employ you? Employees must have their primary residence in or near listed cities in the United States, Canada, or Mexico, including surrounding metro areas or within commuting distance. Scribd supports a range of benefits, including healthcare, parental leave, disability coverage, retirement plans, learning and development, wellness stipends, mental health resources, and more. EEO and Inclusion
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. We encourage applicants from diverse backgrounds to apply.
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