Compass Group
Position Title: SR DINING SERVICES DIRECTOR
Salary: $95,000 - $110,000
Other Forms of Compensation:
Bonus + Benefits offered Think Fresh! Lead with Excellence! Unidine is an industry leading hospitality food service group driven by its exceptional people sharing passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services pushes boundaries and modernizes dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. Using the freshest ingredients, staying ahead of industry trends, and giving team members the right tools and resources helps them perform their best. Come and join our award-winning team! Job Summary The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensure implementation of the Compass Community Living’s service strategy, and be the face of the company. Leading Food & Beverage Operation
Develop and implement overall operating strategy aligned with the Compass Community Living and client business strategy, disseminating the vision within the community so all team members understand expectations. Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors. Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to the relevant parties. Maintain a professional and positive demeanor with a high level of resilience during stressful periods; adapt and solve problems as required. Perform daily walk-throughs to ensure full compliance with Department of Health regulations and Compass Group standards. Direct and conduct safety, sanitation, and maintenance programs. Ensure regular, ongoing communication in all areas of food and beverage by leading pre-meal briefings and staff meetings. Advise and update executives, supervisors, coworkers, and subordinates on relevant information in a timely manner by telephone, written form, e-mail, or in person. Business and Financial Competence
Understand market dynamics, enterprise-level objectives and Compass Community Living’s business to diagnose strengths/weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans; align actions to drive results. Recognize and understand P&L drivers to analyze results and implement plans to deliver expected results. Develops overall budget and operates the account within the approved budget, delivering maximum value for the client. Coaches and supports the team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms). Reviews financial reports to determine performance against budget; works with the team to resolve concerns and improve financial performance. Ensuring Exceptional Customer Service
Understand the client’s business model to prioritize what is most important to their residents. Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments; be seen as a member of the client’s management team. Review resident satisfaction results and other data to identify areas for improvement; share feedback with all team members to meet expectations; take corrective action as needed. Improve service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and coaching. Stay aware of market trends and introduce new food and beverage products to exceed resident expectations, generate revenue, and ensure client satisfaction. Empower employees to provide excellent service that exceeds resident and client satisfaction. Team Building & Management
Regularly lead team member meetings. Create a positive work environment by modeling appropriate behaviors and motivating the team to deliver best-in-class hospitality. Establish goals including performance, budget, and team goals. Solicit employee feedback, maintain an open-door policy and review satisfaction results to address concerns. Identify developmental needs, coach and mentor team members with feedback and training to achieve objectives. Cross-train abilities, promote professional growth, and develop the entire team. Recruit, train, and retain talent using behavioral-based interviewing. Ensure fair and equitable treatment of employees and maintain empathetic leadership with accountability. Preferred Qualifications
B.S. in Food Services Technology/Management or related field; or A.A. with four years of directly related experience. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge. Strong knowledge of food and catering trends with focus on quality, production, sanitation, cost controls, and presentation. P&L accountability or contract-managed service experience is desirable. Strong supervisory, leadership, management, and coaching skills; excellent written and verbal communication. Ability to communicate across management, client, customer, and associate levels. Excellent financial, budgeting, accounting, and computational skills; proficient in Microsoft Office and related tools. ServSafe Certified Additional
Apply to Unidine today! Unidine is a member of Compass Group USA. Associates at Unidine are offered many benefits, including medical, dental, vision, life and disability insurance, retirement plan, flexible time off, paid parental leave, holidays, personal leave, and various programs and discounts. For locations with specific PTO information, see site details. Compass Group is an equal opportunity employer. All applicants and associates are treated fairly regardless of protected status. Qualified candidates must be able to perform essential functions with or without reasonable accommodation. This job posting may be modified as needed for business purposes. We encourage applicants with a criminal history to apply in compliance with applicable laws. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace. Req ID: 1465325
#J-18808-Ljbffr
Bonus + Benefits offered Think Fresh! Lead with Excellence! Unidine is an industry leading hospitality food service group driven by its exceptional people sharing passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services pushes boundaries and modernizes dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. Using the freshest ingredients, staying ahead of industry trends, and giving team members the right tools and resources helps them perform their best. Come and join our award-winning team! Job Summary The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensure implementation of the Compass Community Living’s service strategy, and be the face of the company. Leading Food & Beverage Operation
Develop and implement overall operating strategy aligned with the Compass Community Living and client business strategy, disseminating the vision within the community so all team members understand expectations. Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors. Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to the relevant parties. Maintain a professional and positive demeanor with a high level of resilience during stressful periods; adapt and solve problems as required. Perform daily walk-throughs to ensure full compliance with Department of Health regulations and Compass Group standards. Direct and conduct safety, sanitation, and maintenance programs. Ensure regular, ongoing communication in all areas of food and beverage by leading pre-meal briefings and staff meetings. Advise and update executives, supervisors, coworkers, and subordinates on relevant information in a timely manner by telephone, written form, e-mail, or in person. Business and Financial Competence
Understand market dynamics, enterprise-level objectives and Compass Community Living’s business to diagnose strengths/weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans; align actions to drive results. Recognize and understand P&L drivers to analyze results and implement plans to deliver expected results. Develops overall budget and operates the account within the approved budget, delivering maximum value for the client. Coaches and supports the team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms). Reviews financial reports to determine performance against budget; works with the team to resolve concerns and improve financial performance. Ensuring Exceptional Customer Service
Understand the client’s business model to prioritize what is most important to their residents. Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments; be seen as a member of the client’s management team. Review resident satisfaction results and other data to identify areas for improvement; share feedback with all team members to meet expectations; take corrective action as needed. Improve service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and coaching. Stay aware of market trends and introduce new food and beverage products to exceed resident expectations, generate revenue, and ensure client satisfaction. Empower employees to provide excellent service that exceeds resident and client satisfaction. Team Building & Management
Regularly lead team member meetings. Create a positive work environment by modeling appropriate behaviors and motivating the team to deliver best-in-class hospitality. Establish goals including performance, budget, and team goals. Solicit employee feedback, maintain an open-door policy and review satisfaction results to address concerns. Identify developmental needs, coach and mentor team members with feedback and training to achieve objectives. Cross-train abilities, promote professional growth, and develop the entire team. Recruit, train, and retain talent using behavioral-based interviewing. Ensure fair and equitable treatment of employees and maintain empathetic leadership with accountability. Preferred Qualifications
B.S. in Food Services Technology/Management or related field; or A.A. with four years of directly related experience. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge. Strong knowledge of food and catering trends with focus on quality, production, sanitation, cost controls, and presentation. P&L accountability or contract-managed service experience is desirable. Strong supervisory, leadership, management, and coaching skills; excellent written and verbal communication. Ability to communicate across management, client, customer, and associate levels. Excellent financial, budgeting, accounting, and computational skills; proficient in Microsoft Office and related tools. ServSafe Certified Additional
Apply to Unidine today! Unidine is a member of Compass Group USA. Associates at Unidine are offered many benefits, including medical, dental, vision, life and disability insurance, retirement plan, flexible time off, paid parental leave, holidays, personal leave, and various programs and discounts. For locations with specific PTO information, see site details. Compass Group is an equal opportunity employer. All applicants and associates are treated fairly regardless of protected status. Qualified candidates must be able to perform essential functions with or without reasonable accommodation. This job posting may be modified as needed for business purposes. We encourage applicants with a criminal history to apply in compliance with applicable laws. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace. Req ID: 1465325
#J-18808-Ljbffr