Convene
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.
What You’ll Do The AV Operations Specialist provides technology services in all duties, including setting up and operating various scaled audiovisual systems, with a specialty in audio, video, computers, HSIA, audio conferencing, video conferencing, webcasting, and basic lighting for different types of programs. He/she is personable and client-focused, with problem solving skills that can be applied in various types of environments and situations.
Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment
Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels
Management/troubleshooting of AV equipment, including but not limited to audio, video, lighting, computer networking systems and hardware both in-house and client systems
Evaluation and trouble-shooting personal computer hardware and software, peripheral device, mobile device and network component problems
Extensive knowledge of audio-visual equipment listed in equipment & technical qualifications section
Experience with video conferencing including hard codecs and soft codecs
Ability to perform basic network troubleshooting procedures
Provide excellent service and strive to exceed the expectations and needs of internal and external clients
Make personal contact with guests and assist with any reasonable requests
Maintain a positive relationship with all clients through effective communication
Portray a polished professional image to meet company dress code requirements
Perform daily floor management that includes assignment of tasks and assisting Technology Manager with labor needs and scheduling
Work with the Director of Technical Services and Technology Manager to establish coordinated communications for management of programs
Properly secure, store, transport, and preserve company AV equipment
Participate in the physical inventory count process as requested
Review and have knowledge of menu/service with operations and production teams
Complete set/strike lists and perform closing inspection duties
Assist service team in daily duties to ensure a great client experience
Allocate inventory to support client needs
Manage temporary staff scheduling
Recommend AV workflow for clients
Work with a technology team to provide feedback and make decisions regarding labor and equipment
Utilize best practices and SOPs to plan and create audio visual solutions for customer events.
Delegate tasks as required to temp labor
Attend PEO meetings and provide feedback critical to operational success
Other duties as requested by management
What We Look For
Minimum 2 years of audiovisual technical experience
Knowledge of audiovisual, computer networking/maintenance, and lighting technical theory
Intermediate technical knowledge of audio, video, projection, computer and lighting equipment.
Audio : 4-24 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push to talk microphone systems, audio recorders, Biamp Tesira systems
Video : Switchers, projectors, LCD displays, Crestron DM/NVX systems
Lighting : Up lights, GOBOs, Basic dimming
IT : Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operate and troubleshoot hard/soft video codecs
Control:
Familiarity with Crestron control systems and associated hardware
Flexible and long hours sometimes required; rotating work schedule that may include nights and weekends
Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, or walk for an extended period of time
Compensation The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Min: $60,000 Salary Max: $65,000
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Who We Are Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/ .
#J-18808-Ljbffr
What You’ll Do The AV Operations Specialist provides technology services in all duties, including setting up and operating various scaled audiovisual systems, with a specialty in audio, video, computers, HSIA, audio conferencing, video conferencing, webcasting, and basic lighting for different types of programs. He/she is personable and client-focused, with problem solving skills that can be applied in various types of environments and situations.
Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment
Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels
Management/troubleshooting of AV equipment, including but not limited to audio, video, lighting, computer networking systems and hardware both in-house and client systems
Evaluation and trouble-shooting personal computer hardware and software, peripheral device, mobile device and network component problems
Extensive knowledge of audio-visual equipment listed in equipment & technical qualifications section
Experience with video conferencing including hard codecs and soft codecs
Ability to perform basic network troubleshooting procedures
Provide excellent service and strive to exceed the expectations and needs of internal and external clients
Make personal contact with guests and assist with any reasonable requests
Maintain a positive relationship with all clients through effective communication
Portray a polished professional image to meet company dress code requirements
Perform daily floor management that includes assignment of tasks and assisting Technology Manager with labor needs and scheduling
Work with the Director of Technical Services and Technology Manager to establish coordinated communications for management of programs
Properly secure, store, transport, and preserve company AV equipment
Participate in the physical inventory count process as requested
Review and have knowledge of menu/service with operations and production teams
Complete set/strike lists and perform closing inspection duties
Assist service team in daily duties to ensure a great client experience
Allocate inventory to support client needs
Manage temporary staff scheduling
Recommend AV workflow for clients
Work with a technology team to provide feedback and make decisions regarding labor and equipment
Utilize best practices and SOPs to plan and create audio visual solutions for customer events.
Delegate tasks as required to temp labor
Attend PEO meetings and provide feedback critical to operational success
Other duties as requested by management
What We Look For
Minimum 2 years of audiovisual technical experience
Knowledge of audiovisual, computer networking/maintenance, and lighting technical theory
Intermediate technical knowledge of audio, video, projection, computer and lighting equipment.
Audio : 4-24 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push to talk microphone systems, audio recorders, Biamp Tesira systems
Video : Switchers, projectors, LCD displays, Crestron DM/NVX systems
Lighting : Up lights, GOBOs, Basic dimming
IT : Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operate and troubleshoot hard/soft video codecs
Control:
Familiarity with Crestron control systems and associated hardware
Flexible and long hours sometimes required; rotating work schedule that may include nights and weekends
Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, or walk for an extended period of time
Compensation The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Min: $60,000 Salary Max: $65,000
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Who We Are Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/ .
#J-18808-Ljbffr