SEMM Retail Ventures LLC dba ACE Hardware
Store Manager
SEMM Retail Ventures LLC dba ACE Hardware, Aurora, Colorado, United States, 80012
Job Description
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Store Manager Position Position Summary
- Please note: this is a full-time, year-round position.
A Store Manager will uphold the Core Values as determined by the management team. Store Manager’s position is responsible for the complete day-to-day operation of the store. Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses, while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. A store manager contributes to the growth and development of the management team and store associates.
Essential Duties and Responsibilities Sales and Operations
Hire, train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments
Forecast employee scheduling needs to meet customer demand and create work schedules accordingly
Review staffing strengths and opportunities with the Owner prior to additions or terminations
Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately including delegation of daily workload among associates to meet merchandising and visual presentation standards
Oversee counting the daily cash register for accuracy and daily bank deposits
Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities
Develop and implement in-store marketing including promotions, events and seasonal merchandising in the Inventory Mgmt. System based on store needs as per store owner approvals. Train the employees to execute all promotions and events. Complete merchandising updates according to Company standards.
Customer Service
Promote Customer Service as the #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associates performance and interactions on the sales floor
Regularly promote and teach Amaze Every Customer Every Time while leading by example and coaching
Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly
Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers
Inventory
Introduce new items to store inventory. Consistently look for product demands from customers to maintain appropriate product profiles per store needs
Create replenishment orders in the Inventory Mgmt. System on a weekly basis, receive orders and lead SKU management efforts
Maintain accurate inventory at all stages through on-hand integrity, receiving and transfers, store communication, product mix and flow, and adhering to Company best practices, metrics and deadlines
Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy
Coaching and Training
Work on his/her professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.)
Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.)
Safety, Compliance and Store Environment
Enforce safety policies and procedures, and serves as role model for safety
Enforce store environment procedures to ensure and maintain the best store appearance
Conduct preventative safety inspections, and take appropriate actions to correct all issues
Minimum requirements for this position
Education / Training: High School degree, some college preferred. Possess a vast product knowledge of hardware related products along with a willingness to learn
Experience:
Minimum of 10 years retail management experience
Skills / Knowledge:
Must have good verbal and written communication skills
Ability to provide motivation and leadership to associates storewide in a fair and impartial manner
High degree of analytical skills, and the ability to delegate and be self-directed
Excellent written and verbal communication skills
Strong organizational, time management, and project management skills
Technically skilled in basic retail POS computer systems including related software
Develop and maintain client relationships and strategic partnerships
Dress according to company policy
Verbal and written communication skills strongly preferred
Possess valid in-state driver license with an acceptable driving record in accordance with company’s insurance carriers standards
Work at least 50 hours per week including on Saturdays, Sundays or holidays per the needs of the store
Physical Requirements
Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business
Benefits
Competitive Salary and bonus options
Vacation, Sick Leave, Floating Holidays
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
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401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Store Manager Position Position Summary
- Please note: this is a full-time, year-round position.
A Store Manager will uphold the Core Values as determined by the management team. Store Manager’s position is responsible for the complete day-to-day operation of the store. Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses, while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. A store manager contributes to the growth and development of the management team and store associates.
Essential Duties and Responsibilities Sales and Operations
Hire, train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments
Forecast employee scheduling needs to meet customer demand and create work schedules accordingly
Review staffing strengths and opportunities with the Owner prior to additions or terminations
Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately including delegation of daily workload among associates to meet merchandising and visual presentation standards
Oversee counting the daily cash register for accuracy and daily bank deposits
Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities
Develop and implement in-store marketing including promotions, events and seasonal merchandising in the Inventory Mgmt. System based on store needs as per store owner approvals. Train the employees to execute all promotions and events. Complete merchandising updates according to Company standards.
Customer Service
Promote Customer Service as the #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associates performance and interactions on the sales floor
Regularly promote and teach Amaze Every Customer Every Time while leading by example and coaching
Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly
Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers
Inventory
Introduce new items to store inventory. Consistently look for product demands from customers to maintain appropriate product profiles per store needs
Create replenishment orders in the Inventory Mgmt. System on a weekly basis, receive orders and lead SKU management efforts
Maintain accurate inventory at all stages through on-hand integrity, receiving and transfers, store communication, product mix and flow, and adhering to Company best practices, metrics and deadlines
Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy
Coaching and Training
Work on his/her professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.)
Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.)
Safety, Compliance and Store Environment
Enforce safety policies and procedures, and serves as role model for safety
Enforce store environment procedures to ensure and maintain the best store appearance
Conduct preventative safety inspections, and take appropriate actions to correct all issues
Minimum requirements for this position
Education / Training: High School degree, some college preferred. Possess a vast product knowledge of hardware related products along with a willingness to learn
Experience:
Minimum of 10 years retail management experience
Skills / Knowledge:
Must have good verbal and written communication skills
Ability to provide motivation and leadership to associates storewide in a fair and impartial manner
High degree of analytical skills, and the ability to delegate and be self-directed
Excellent written and verbal communication skills
Strong organizational, time management, and project management skills
Technically skilled in basic retail POS computer systems including related software
Develop and maintain client relationships and strategic partnerships
Dress according to company policy
Verbal and written communication skills strongly preferred
Possess valid in-state driver license with an acceptable driving record in accordance with company’s insurance carriers standards
Work at least 50 hours per week including on Saturdays, Sundays or holidays per the needs of the store
Physical Requirements
Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business
Benefits
Competitive Salary and bonus options
Vacation, Sick Leave, Floating Holidays
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
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