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ZipRecruiter

Local Operations Manager

ZipRecruiter, San Diego, California, United States, 92189

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Overview About us:

Cardo Rentals is a short-term property management company based in San Diego, CA. Our focus is on providing high end personalized service to our clients with fast direct communication and high earnings from their vacation rentals.

Are you a high-energy problem solver ready to take ownership and make an impact? We are looking for a Local Operations Manager to join our dynamic team and oversee the quality and performance of a portfolio of premium short-term rental properties.

Your Role:

As a Local Operations Manager, you’ll be the go-to expert and caretaker for your assigned properties, ensuring they exceed guest expectations and stay in top shape. Key responsibilities include:

Guest & Owner Support: Respond to on-site guest requests and liaise with property owners and team members to resolve issues swiftly.

Vendor Management: Source, schedule, and supervise vendors for maintenance, cleaning, landscaping, and other services.

Quality Control: Regularly inspect properties to ensure they are immaculate, damage-free, and well-maintained.

Maintenance & Repairs: Handle light maintenance tasks (e.g., replacing locks, hanging decor, assembling furniture) and coordinate larger repairs as needed.

Preventative Care: Stay ahead of issues by proactively identifying and resolving potential problems before they impact guests or owners.

Property Onboarding & Offboarding: Lead property setup and closure processes, ensuring properties are launch-ready and returned in excellent condition.

Emergency Response: Be available for urgent issues after hours (e.g., floods, power outages).

Why You’ll Love It Here

You’ll have ownership and autonomy over your properties.

Work with a supportive, high-performance team that values your ideas and contributions.

Gain hands-on experience in operations, maintenance, and hospitality management.

Opportunities for professional development and growth within a fast-evolving company.

Requirements

Proactive and solutions-focused

Creative thinker with a strong problem-solving mindset

Reliable, organized, and capable of multitasking

Customer service professional with strong de-escalation skills

Hands-on and comfortable with light maintenance tasks

Physically capable of moving heavy items (e.g., furniture, propane tanks)

Flexible and adaptable

Able to work M-F 8am - 5pm with possibility of mandatory overtime on evenings and weekends for urgent situations

Strong communicator, detail-oriented, and tech-savvy

Comfortable with evolving processes and able to quickly adapt to changes in procedures or company needs

Receptive to constructive feedback and committed to continuous improvement

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