Ricoh Canada Production Print
Overview
Site Leader role at Ricoh Canada Production Print. The Site Leader is a key operations role for a small site, providing support and guidance to the team, ensuring seamless facility operations, maintaining profitability, and meeting customer service expectations. The Site Leader serves as the primary point of contact for customers and internal stakeholders, ensuring contract compliance and addressing concerns with warmth and efficiency. Responsibilities
Oversee daily operations with an eye toward innovation and future trends, leveraging data-driven insights to guide decision-making. Serve as the primary point of contact for customer issues, maintaining contract compliance and service excellence while embodying an energetic and service-oriented approach. Drive efficiency and satisfaction through open-minded and authentic leadership, adapting to evolving challenges with adaptability and accountability. Mentor and empower a diverse team with an energetic and accountable approach, providing guidance on job assignments, schedules, and support. Tackle challenges head-on, demonstrating adaptability and open-mindedness in analyzing and resolving issues while upholding our commitment to service level agreements. Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment. Ensure accurate and timely completion of administrative tasks, utilizing data-driven insights to streamline processes and enhance operational efficiency. Provide flexible support to other departments and vendors as needed, demonstrating adaptability and an authentic commitment to service excellence. Qualifications
Must Have High school diploma or GED. A minimum of 2 years of experience in a related field. Demonstrated proficiency in technology and customer-facing roles. Exceptional communication skills, both written and verbal. A passion for delivering exceptional customer service and driving team success. Nice To Have Previous experience in a leadership or supervisory role. Strong preference for previous training experience. Familiarity with B2B environments and technical processes. Advanced technical aptitude and problem-solving skills. About Ricoh
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. We seek talented, inspired individuals to join us to help drive high-performance teams and our commitment to excellence. Invest In Yourself
At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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Site Leader role at Ricoh Canada Production Print. The Site Leader is a key operations role for a small site, providing support and guidance to the team, ensuring seamless facility operations, maintaining profitability, and meeting customer service expectations. The Site Leader serves as the primary point of contact for customers and internal stakeholders, ensuring contract compliance and addressing concerns with warmth and efficiency. Responsibilities
Oversee daily operations with an eye toward innovation and future trends, leveraging data-driven insights to guide decision-making. Serve as the primary point of contact for customer issues, maintaining contract compliance and service excellence while embodying an energetic and service-oriented approach. Drive efficiency and satisfaction through open-minded and authentic leadership, adapting to evolving challenges with adaptability and accountability. Mentor and empower a diverse team with an energetic and accountable approach, providing guidance on job assignments, schedules, and support. Tackle challenges head-on, demonstrating adaptability and open-mindedness in analyzing and resolving issues while upholding our commitment to service level agreements. Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment. Ensure accurate and timely completion of administrative tasks, utilizing data-driven insights to streamline processes and enhance operational efficiency. Provide flexible support to other departments and vendors as needed, demonstrating adaptability and an authentic commitment to service excellence. Qualifications
Must Have High school diploma or GED. A minimum of 2 years of experience in a related field. Demonstrated proficiency in technology and customer-facing roles. Exceptional communication skills, both written and verbal. A passion for delivering exceptional customer service and driving team success. Nice To Have Previous experience in a leadership or supervisory role. Strong preference for previous training experience. Familiarity with B2B environments and technical processes. Advanced technical aptitude and problem-solving skills. About Ricoh
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. We seek talented, inspired individuals to join us to help drive high-performance teams and our commitment to excellence. Invest In Yourself
At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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