Metropolis Technologies
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking to power checkout-free experiences anywhere you go and make everyday living, working, and playing remarkable.
Responsibilities
Position: Assistant Valet Manager
Salary Range: $26.00 per hour
This role will support the day-to-day management of the valet operation to ensure the operation fosters an excellent guest experience, good client relations, and a professional and courteous image. It will also play a key part in creating and implementing a successful staging plan by utilizing the location’s layout to maximize parking capacity.
Participate in programs to improve client and guest satisfaction.
Ensure guests are receiving timely and exceptional service by:
Courteously assisting guests by answering any questions they may have;
Assisting guests in and out of their vehicle;
Driving, parking, and retrieving guest vehicles in a safe and professional manner; and
Having thorough knowledge of all areas of the valet operation, major streets, landmarks and freeways in the area.
Create a staffing schedule according to anticipated daily vehicle volume.
Maintain full compliance with standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
Prepare and process daily paperwork according to audit compliance standards.
Quickly distinguish vehicle makes and models; have a general knowledge of vehicle operations.
Ensure drive lanes and crosswalks are free of debris, water, oil spills, etc.
Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
Review damage claims.
Assist with hiring, training, and coaching a valet team.
Substitute for any position if necessary.
Complete other duties as needed.
Qualifications
Education/Experience Required : High School Graduate. A minimum of six months of valet experience preferred.
Availability to Work : Special shift requirements may vary by location. Availability to work 2nd shift, 3rd shift, and/or weekends may be required.
License Requirement : Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Oral Communication : Speaks clearly; listens and asks clarifying questions; responds well to questions.
Written Communication : Writes clearly and informatively; can read and interpret written information.
Guest Service : Strong guest orientation and positive attitude. Responds to requests for service and assistance in a courteous and professional manner.
Adaptability : Adapts to changes in the work environment; handles change, delays, or unexpected events.
Judgment : Exhibits sound and accurate judgment.
Physical Demands : Regularly stand, walk, and use hands; may sit, climb or balance; may lift/move up to 25 pounds with reasonable accommodations available.
Salary and Benefits
Salary Range : $26.00 per hour
Benefits : Eligible employees participate in medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
Location 550 S. SPRING ST. US-CO-ASPEN
Equal Opportunity SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or exercising their EEO rights.
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities. Data may be retained for candidate consideration and, if hired, may become part of employee records. For NYC applicants requesting an alternative selection process accommodation or questions about data retention, contact Recruit@spplus.com.
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Responsibilities
Position: Assistant Valet Manager
Salary Range: $26.00 per hour
This role will support the day-to-day management of the valet operation to ensure the operation fosters an excellent guest experience, good client relations, and a professional and courteous image. It will also play a key part in creating and implementing a successful staging plan by utilizing the location’s layout to maximize parking capacity.
Participate in programs to improve client and guest satisfaction.
Ensure guests are receiving timely and exceptional service by:
Courteously assisting guests by answering any questions they may have;
Assisting guests in and out of their vehicle;
Driving, parking, and retrieving guest vehicles in a safe and professional manner; and
Having thorough knowledge of all areas of the valet operation, major streets, landmarks and freeways in the area.
Create a staffing schedule according to anticipated daily vehicle volume.
Maintain full compliance with standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
Prepare and process daily paperwork according to audit compliance standards.
Quickly distinguish vehicle makes and models; have a general knowledge of vehicle operations.
Ensure drive lanes and crosswalks are free of debris, water, oil spills, etc.
Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
Review damage claims.
Assist with hiring, training, and coaching a valet team.
Substitute for any position if necessary.
Complete other duties as needed.
Qualifications
Education/Experience Required : High School Graduate. A minimum of six months of valet experience preferred.
Availability to Work : Special shift requirements may vary by location. Availability to work 2nd shift, 3rd shift, and/or weekends may be required.
License Requirement : Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Oral Communication : Speaks clearly; listens and asks clarifying questions; responds well to questions.
Written Communication : Writes clearly and informatively; can read and interpret written information.
Guest Service : Strong guest orientation and positive attitude. Responds to requests for service and assistance in a courteous and professional manner.
Adaptability : Adapts to changes in the work environment; handles change, delays, or unexpected events.
Judgment : Exhibits sound and accurate judgment.
Physical Demands : Regularly stand, walk, and use hands; may sit, climb or balance; may lift/move up to 25 pounds with reasonable accommodations available.
Salary and Benefits
Salary Range : $26.00 per hour
Benefits : Eligible employees participate in medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
Location 550 S. SPRING ST. US-CO-ASPEN
Equal Opportunity SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or exercising their EEO rights.
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities. Data may be retained for candidate consideration and, if hired, may become part of employee records. For NYC applicants requesting an alternative selection process accommodation or questions about data retention, contact Recruit@spplus.com.
#J-18808-Ljbffr