CXG
Become a Luxury Brand Evaluator in Santa Clara, CA - Apply Now
CXG, Mountain View, California, us, 94039
Become a Luxury Brand Evaluator in Santa Clara, CA - Apply Now
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role:
As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, evaluating online experiences, or reviewing returns, your observations shape the future of luxury. What you will be doing
Choose your assignments — align your missions with your personal preferences and profile Visit luxury stores or evaluate online — engage with sales associates in-store or online from home Observe carefully — assess ambiance, service quality, and overall customer experience Provide honest feedback — share observations through our platform questionnaires Perks of the Role
Collaborate with iconic brands across industries Flexible assignments tailored to your interests Compensation for your time and input, with potential for reimbursement on purchases User-friendly platform for managing missions and feedback Our Luxury Partners
Fashion & Couture Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare Guerlain, Sephora, L'Oréal, Givenchy Automotive Bentley, Jaguar, Genesis, Maserati, Vespa Compensation and How to Join CXG
Non-Purchase Evaluations: Earn a fee based on mission complexity Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief Registration: sign up at live.cxg.com and confirm your email Complete your profile: fill out your details to 100% and get verified Get certified: pass the General Certification to access missions Apply for missions: explore assignments with brands that excite you Start evaluating: begin making a difference in the luxury market Requirements
Must be 18 years or older Current customer of premium and luxury brands Not currently under contract with any retail brands, to ensure impartiality Punctual, organized, detail-oriented, and reliable Observant and passionate about customer experience No prior experience is required; we value honest feedback from genuine customers About CXG: At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury brands. This role is supported by CXG Live, our mobile platform for managing missions, certifications, and feedback.
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Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role:
As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, evaluating online experiences, or reviewing returns, your observations shape the future of luxury. What you will be doing
Choose your assignments — align your missions with your personal preferences and profile Visit luxury stores or evaluate online — engage with sales associates in-store or online from home Observe carefully — assess ambiance, service quality, and overall customer experience Provide honest feedback — share observations through our platform questionnaires Perks of the Role
Collaborate with iconic brands across industries Flexible assignments tailored to your interests Compensation for your time and input, with potential for reimbursement on purchases User-friendly platform for managing missions and feedback Our Luxury Partners
Fashion & Couture Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare Guerlain, Sephora, L'Oréal, Givenchy Automotive Bentley, Jaguar, Genesis, Maserati, Vespa Compensation and How to Join CXG
Non-Purchase Evaluations: Earn a fee based on mission complexity Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief Registration: sign up at live.cxg.com and confirm your email Complete your profile: fill out your details to 100% and get verified Get certified: pass the General Certification to access missions Apply for missions: explore assignments with brands that excite you Start evaluating: begin making a difference in the luxury market Requirements
Must be 18 years or older Current customer of premium and luxury brands Not currently under contract with any retail brands, to ensure impartiality Punctual, organized, detail-oriented, and reliable Observant and passionate about customer experience No prior experience is required; we value honest feedback from genuine customers About CXG: At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury brands. This role is supported by CXG Live, our mobile platform for managing missions, certifications, and feedback.
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