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The Salvation Army USA Western Territory

Social Services Director

The Salvation Army USA Western Territory, Santa Cruz, California, us, 95061

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Overview The Social Services Director organizes files, schedules client appointments, and directs calls to the appropriate departments. They oversee and market utility programs while determining client eligibility. In addition, they build relationships with local businesses and coordinate community events.

Duties and Responsibilities

Oversee marketing and management of utility programs

Assist client through community programs

Determine applicant eligibility for services provided by The Salvation Army

Input and maintain client records using WellSky program

Interview and determine eligibility for utility assistance programs like REACH and EDS Director

Provide clients with information and referrals to community programs that meet their needs

Coordinate and network with other human services agencies and programs

Support intake, reporting, and communication for various program placements

Handle client intake, interviews, and documents for emergency food boxes

Record and maintain daily data of services

Represent administration at meetings and functions as assigned

Other related duties as required

Education and Experience

High school diploma or equivalent (required)

Bachelor's degree in Social Work or equivalent (preferred)

Experience working in social services

Skills and Abilities

Bilingual in Spanish (preferred)

Excellent communication skills

Team player

Detail-oriented

Self Starter

Equipment Used

Modern Office Equipment and Relevant Software

Physical Requirements

Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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