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Maryland Institute College of Art

Graduate & Professional Admission Counselor

Maryland Institute College of Art, Baltimore, Maryland, United States, 21276

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Overview Job Title: Graduate & Professional Admission Counselor

Department: Graduate Admission

FLSA Status: Exempt

Reports to (Position Title): Associate Director, Graduate & Professional Admission

Work Schedule: 35 hours/week; 12 months/year

Union: SEIU Local 500

Grade Level: 5

Compensation Range: $41,500 - $51,800 annually

General purpose:

Support graduate recruitment, outreach, and admission activities from inquiry through enrollment.

*Eligible for Hybrid Work Arrangement after 90 day Introductory period

Summary of Essential Functions:

The Graduate & Professional Admission Counselor plays a critical role in the recruitment and enrollment of graduate students across MICA’s graduate programs. The Counselor provides high-touch outreach and personalized counseling to prospective students, collaborates with faculty on application review logistics, and supports critical aspects of the application and enrollment process. The position is highly student-facing and requires strong communication, organization, and relationship-building skills.

Essential Duties & Responsibilities

Counsel prospective graduate students on MICA’s programs, application requirements, and enrollment process

Represent MICA at virtual and in-person graduate recruitment events

Coordinate interviews and application materials for assigned graduate programs

Collaborate with faculty and staff on applicant review and decision workflows

Support inquiry management, communications, and data systems throughout the admissions cycle

Serve as a first point of contact for prospective students via email, phone, webchat, and 1:1 Zoom appointments

Serve as campus representative for prospective students, including leading campus tours, arranging visit opportunities, and collaborating with faculty for program visits

Provide personalized counseling to prospective and admitted students about programs, portfolios, financial aid basics, and application materials

Represent MICA at recruitment events, portfolio days, and information sessions (some travel required)

Conduct outreach campaigns to engage new inquiries and encourage application completion

Manage assigned graduate programs through the admissions process, including application review coordination, interview scheduling, and faculty follow-up

Support faculty with technical training and dashboards used during the review process

Prepare and send decision letters, admission packets, and scholarship notifications for assigned programs

Assist with event planning and execution for prospective and admitted student events

Participate in regular team meetings, professional development, and cross-departmental collaboration

Contribute to the continuous improvement of communications, systems, and admissions practices

Perform other related duties as assigned

Minimum qualifications

Bachelor’s degree required, MFA or MA degree preferred

1–3 years of relevant experience in higher education, counseling, admissions, or customer service

Strong written and verbal communication skills

Demonstrated ability to build relationships and provide individualized support

Highly organized with strong attention to detail and ability to manage multiple priorities

Comfortable learning and using data systems and CRMs

Preferred Qualifications

MFA or MA in art, design, or related field

Familiarity with graduate art and design education

Experience working with diverse populations, including international students

Knowledge of marketing, recruitment, or enrollment practices

Proficiency with Airtable, Slate, or other CRM tools

MICA graduate or alumnus of another creative graduate program

Reporting to this position None

Conditions of Employment

Satisfactory Background Check results

Unusual Circumstances related to position

Ability to work occasional evenings and weekends

Regional travel up to 20% of the time (including overnight travel)

Must have a valid driver’s license and be eligible to drive institutional vehicles

Physical demands and work environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to (amt) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)

Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually (minimal, moderate, or high).

Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)

Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.

Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.

MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.

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