Maricopa Community College district
Director of Employee Relations
Maricopa Community College district, Tempe, Arizona, us, 85285
Director of Employee Relations
Job ID:
321878 Location:
District Support Services Cntr Full/Part Time:
Full Time Regular/Temporary:
Regular Salary Range $103,328.00 - $134,326.00/annually, DOE Grade 124 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Our vision is to create excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. We help build our community and are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Our employees are our most valuable asset, and our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits MCCCD provides a competitive and comprehensive benefits program supporting employees and their families. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with option to purchase supplemental coverage ASRS Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Public Service Loan Forgiveness (PSLF) eligibility information for qualifying employers Job Summary The Director of Employee Relations is a key leader within the District Human Resources team responsible for promoting a supportive and legally compliant workplace culture. This role provides strategic and operational leadership in managing employee relations across a diverse employee population, including faculty and staff. The Director will lead efforts to ensure fair and consistent practices, oversee complex workplace investigations, and support leadership development through training and coaching on employment matters. Essential Functions Lead and provide a strategic framework for the District's employee relations function, with guidance on conflict resolution, performance management, policy interpretation, and disciplinary actions. Ensure compliance with federal, state, and local laws (e.g., Title VII, ADA, FMLA, FLSA, Title IX). Provide vision, leadership, planning, and management for the development and facilitation of effective employee relations operations. Lead, develop, and evaluate employee relations staff. Oversee investigations into employee complaints and management concerns involving discrimination, harassment, misconduct, and policy violations; maintain neutrality and legal compliance. Oversee a centralized case management system for investigation matters. Advise supervisors and managers on complex employee issues with fairness and empathy. Collaborate with Legal Counsel to align ER strategies with institutional priorities and compliance. Manage resolution of escalated issues and oversee a centralized case management system for ER matters. Design and deliver training programs for leaders, supervisors, and HR professionals on conflict resolution, corrective action, performance management, and respectful workplace behavior. Monitor trends in ER issues and develop proactive strategies and programs with leadership. Research industry standards and best practices; prepare ad hoc reports for leadership. Minimum Qualifications Bachelor's degree from a regionally accredited institution and six (6) years of work experience in human resources, including administration, analyses, and/or support of ER projects, programs, or initiatives. At least two (2) years of the required experience must be in a supervisory or management role. OR An equivalent combination of education and/or experience sufficient to perform the essential duties may be considered. Desired Qualifications Experience performing ER work within MCCCD. Experience performing ER in higher education. Experience using a case management system. Current possession of PHR/SPHR, SHRM-CP/SHRM-SCP, or similar HR certification. Experience designing and delivering ER-related training for HR professionals and leaders. Experience conducting or overseeing complex, sensitive workplace investigations. Special Working Conditions Work is typically performed in an indoor office environment. Some work may involve outdoor environments with exposure to weather. Travel to various locations throughout the District may be required. The MCCCD operates 24/7; some non-standard hours may be required. How to Apply Applicants must submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of application. Additional materials will not be accepted after the posting closes. Incomplete materials or employment history will not be considered. Please ensure materials provide the following: Clear illustration of how prior experience, knowledge, and education meet the qualifications. Indicate whether former or current employment is Full-Time or Part-Time (including Adjunct or Professor with hours). Provide employment history in month/year format with job title, duties, and employer for each position. Three professional references, preferably current/former supervisors. Posting Close Date: Apply on or before Wednesday, October 8, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa CCD will not discriminate in employment or education against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status, or genetic information. Title IX information and Clery Act disclosures are available via MCCCD resources. To apply, visit the MCCCD jobs site.
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Job ID:
321878 Location:
District Support Services Cntr Full/Part Time:
Full Time Regular/Temporary:
Regular Salary Range $103,328.00 - $134,326.00/annually, DOE Grade 124 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Our vision is to create excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. We help build our community and are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Our employees are our most valuable asset, and our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits MCCCD provides a competitive and comprehensive benefits program supporting employees and their families. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with option to purchase supplemental coverage ASRS Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Public Service Loan Forgiveness (PSLF) eligibility information for qualifying employers Job Summary The Director of Employee Relations is a key leader within the District Human Resources team responsible for promoting a supportive and legally compliant workplace culture. This role provides strategic and operational leadership in managing employee relations across a diverse employee population, including faculty and staff. The Director will lead efforts to ensure fair and consistent practices, oversee complex workplace investigations, and support leadership development through training and coaching on employment matters. Essential Functions Lead and provide a strategic framework for the District's employee relations function, with guidance on conflict resolution, performance management, policy interpretation, and disciplinary actions. Ensure compliance with federal, state, and local laws (e.g., Title VII, ADA, FMLA, FLSA, Title IX). Provide vision, leadership, planning, and management for the development and facilitation of effective employee relations operations. Lead, develop, and evaluate employee relations staff. Oversee investigations into employee complaints and management concerns involving discrimination, harassment, misconduct, and policy violations; maintain neutrality and legal compliance. Oversee a centralized case management system for investigation matters. Advise supervisors and managers on complex employee issues with fairness and empathy. Collaborate with Legal Counsel to align ER strategies with institutional priorities and compliance. Manage resolution of escalated issues and oversee a centralized case management system for ER matters. Design and deliver training programs for leaders, supervisors, and HR professionals on conflict resolution, corrective action, performance management, and respectful workplace behavior. Monitor trends in ER issues and develop proactive strategies and programs with leadership. Research industry standards and best practices; prepare ad hoc reports for leadership. Minimum Qualifications Bachelor's degree from a regionally accredited institution and six (6) years of work experience in human resources, including administration, analyses, and/or support of ER projects, programs, or initiatives. At least two (2) years of the required experience must be in a supervisory or management role. OR An equivalent combination of education and/or experience sufficient to perform the essential duties may be considered. Desired Qualifications Experience performing ER work within MCCCD. Experience performing ER in higher education. Experience using a case management system. Current possession of PHR/SPHR, SHRM-CP/SHRM-SCP, or similar HR certification. Experience designing and delivering ER-related training for HR professionals and leaders. Experience conducting or overseeing complex, sensitive workplace investigations. Special Working Conditions Work is typically performed in an indoor office environment. Some work may involve outdoor environments with exposure to weather. Travel to various locations throughout the District may be required. The MCCCD operates 24/7; some non-standard hours may be required. How to Apply Applicants must submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of application. Additional materials will not be accepted after the posting closes. Incomplete materials or employment history will not be considered. Please ensure materials provide the following: Clear illustration of how prior experience, knowledge, and education meet the qualifications. Indicate whether former or current employment is Full-Time or Part-Time (including Adjunct or Professor with hours). Provide employment history in month/year format with job title, duties, and employer for each position. Three professional references, preferably current/former supervisors. Posting Close Date: Apply on or before Wednesday, October 8, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa CCD will not discriminate in employment or education against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status, or genetic information. Title IX information and Clery Act disclosures are available via MCCCD resources. To apply, visit the MCCCD jobs site.
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