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Ultimate LLC

Client Services Representative

Ultimate LLC, Owings Mills, Maryland, United States, 21117

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Job Description

Title:

Client Services Representative Location:

Owings Mills, MD Pay:

$22-$23/hr Type:

Temp-to-Hire | Onsite Overview

Our client is seeking a

Client Services Representative

to join their collaborative team in Owings Mills. This is an excellent opportunity for someone passionate about customer service and interested in textiles and design. The right candidate will bring creativity, focus, and dedication to ensuring clients receive an exceptional experience while supporting the success of the team and facility. Responsibilities

Deliver exceptional customer service to clients via phone and email throughout the order process. Generate quotes, perform stock checks, process orders, and provide tracking updates. Collaborate with sales and internal teams to ensure client needs are met. Review reports and monitor order completion. Manage client expectations with professionalism and proactive solutions. Provide administrative support and assist with daily office operations. Qualifications Associate's degree or equivalent work experience. 2-3 years of experience in customer service or office support. Strong organizational skills with attention to detail; able to manage multiple priorities. Excellent written and verbal communication skills with polished phone and email etiquette. Proficiency in Microsoft Office (Excel, Outlook, Word); ability to learn new systems. Interest in textiles, design, or creative industries is a plus. Team-oriented mindset with a collaborative approach. Why This Role

This

temp-to-hire opportunity

offers the chance to grow with a company that values collaboration, creativity, and customer service excellence. If you enjoy working in a team environment, take pride in providing high-quality service, and are drawn to the creative and detail-oriented nature of textiles, this role could be a great fit.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference: JN -102025-406616