Shinola
Shinola Retail Key Holder - San Francisco - PT
Shinola, San Francisco, California, United States, 94199
Overview
Retail Key Holder position at Shinola in San Francisco, CA. Shinola designs and crafts luxury timepieces, premium leather goods, jewelry, and more, with retail locations showcasing the brand’s commitment to quality, manufacturing, and design. What You Will Do
Guest Experience: Exceed revenue targets and build relationships by providing a consistent guest experience with hospitality in every interaction. Execute in-person and virtual shopping appointments. Participate in monthly product knowledge, operational, and guest service training. Facilitate guests\' repairs. Experience Leader: Lead experience standards in stores and ensure brand consistency through coaching and development. Leverage KPIs to motivate the team and drive performance. Customer Relationship Management: Use Salesforce to maintain customer relationships, capture in-depth information, and build detailed client profiles. Execute brand outreach strategies and maintain a proactive selling culture focused on long-term relationships aligned with the brand values. Human Resources: Use development tools to understand and recognize development levels of store team members to foster consistent improvement. Support the Store Manager with coaching, development, and conflict resolution. Enforce company programs, policies, and procedures. Adhere to Time & Attendance policies and other procedures. Operations: Control expenses, complete tasks promptly, adhere to Loss Prevention standards, follow shipping and handling guidelines, monitor store supply levels and budget, and manage visual merchandising to align with company guidelines. Qualifications
High School Diploma 1+ years of specialty retail leadership Strong organizational skills Strong written & verbal communication skills Excellent at relationship building and networking Critical thinker Sampling Of Total Rewards Program
Compensation type: hourly Starting range: $20.90 - $23.20 per hour (compensation negotiable based on experience) Bonus eligibility: potential monthly bonus based on store performance; employee referral bonus Paid Time-off: for full-time status employees (>30 hours) includes 10 corporate holidays, 15 vacation days (accrued), 2 volunteer days Benefits: medical, dental & vision (for employees >20 hours), 401k with company match, employee assistance program, pet insurance, merchandise discounts, complimentary employee watch Note: Shinola is committed to growing and empowering an inclusive community. We hire diverse teams and encourage everyone to apply, even if not all criteria are met. This job description is not a contract of employment and Shinola may exercise employment-at-will rights at any time. Equal Opportunity Employer: Shinola does not discriminate on age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. We will consider qualified applicants with arrest and conviction records as required by law. Accommodation during the application process is available upon request. Senioriry level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Consumer Goods
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Retail Key Holder position at Shinola in San Francisco, CA. Shinola designs and crafts luxury timepieces, premium leather goods, jewelry, and more, with retail locations showcasing the brand’s commitment to quality, manufacturing, and design. What You Will Do
Guest Experience: Exceed revenue targets and build relationships by providing a consistent guest experience with hospitality in every interaction. Execute in-person and virtual shopping appointments. Participate in monthly product knowledge, operational, and guest service training. Facilitate guests\' repairs. Experience Leader: Lead experience standards in stores and ensure brand consistency through coaching and development. Leverage KPIs to motivate the team and drive performance. Customer Relationship Management: Use Salesforce to maintain customer relationships, capture in-depth information, and build detailed client profiles. Execute brand outreach strategies and maintain a proactive selling culture focused on long-term relationships aligned with the brand values. Human Resources: Use development tools to understand and recognize development levels of store team members to foster consistent improvement. Support the Store Manager with coaching, development, and conflict resolution. Enforce company programs, policies, and procedures. Adhere to Time & Attendance policies and other procedures. Operations: Control expenses, complete tasks promptly, adhere to Loss Prevention standards, follow shipping and handling guidelines, monitor store supply levels and budget, and manage visual merchandising to align with company guidelines. Qualifications
High School Diploma 1+ years of specialty retail leadership Strong organizational skills Strong written & verbal communication skills Excellent at relationship building and networking Critical thinker Sampling Of Total Rewards Program
Compensation type: hourly Starting range: $20.90 - $23.20 per hour (compensation negotiable based on experience) Bonus eligibility: potential monthly bonus based on store performance; employee referral bonus Paid Time-off: for full-time status employees (>30 hours) includes 10 corporate holidays, 15 vacation days (accrued), 2 volunteer days Benefits: medical, dental & vision (for employees >20 hours), 401k with company match, employee assistance program, pet insurance, merchandise discounts, complimentary employee watch Note: Shinola is committed to growing and empowering an inclusive community. We hire diverse teams and encourage everyone to apply, even if not all criteria are met. This job description is not a contract of employment and Shinola may exercise employment-at-will rights at any time. Equal Opportunity Employer: Shinola does not discriminate on age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. We will consider qualified applicants with arrest and conviction records as required by law. Accommodation during the application process is available upon request. Senioriry level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Consumer Goods
#J-18808-Ljbffr